Director of ME Product Education

Company Profile

“Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”

For over 40 years, Melaleuca has taken this mission statement to heart. It is our guiding principle. Everything we accomplish is done to promote the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By innovating and selling effective, high-quality, natural, health-oriented products, we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. In our more than 35 years of operation, we have achieved consistent and profitable growth, with our revenues consistently exceeding 2 billion dollars. We now have over 4,700 employees and offices in multiple countries around the world. Melaleuca is positioned to grow even more rapidly in the upcoming years. To help keep up with this growth, we are adding this new position to our Brand Communications team to help guide training initiatives for our Marketing Executive (field) team on our products and the unique benefit each one provides. 

Overview

Role Overview

This critical education leader will help lead the development and execution of key product training materials and programs in a way that is not only easy to understand but communicates our product point of difference while being easily replicable in a word-of-mouth business.  This leader will report to and work closely with the SVP of Marketing and collaborate with other cross-functional teams to find and execute opportunities to better educate our field leadership and provide them with the tools necessary to grow their businesses.  He/She will be a voice for our brand and will be required to gain a deep understanding of our mission and our products to develop and deliver training and education tools that protect and preserve the integrity of our brand while building trust and excitement.  This role is initially an individual contributor with the potential to build a team in the future.

Responsibilities

Key Expectations:

• Support and live the mission of Melaleuca.
• Help to devise and execute training and education programs that engage our field leaders on our products, providing them with the tools and education necessary to successfully build their businesses.
• Effectively partner cross-departmentally to build cohesive programs that complement sales and business development initiatives.
• Establish a solid understanding of Melaleuca’s products and their points of differentiation and be able to communicate those differences in a compelling way.
• Track and analyze program successes, quickly adjusting for continuous improvement.
• Assist as assigned with other product-related marketing events and strategic initiatives—jumping in where help is needed. 

Qualifications

Requirements for this Role:

• 7 Years of product training and sales training experience – B2B and/or PR experience is a plus.
• Specific industry experience in Home Care, Nutrition, Functional Foods, and/or beauty is highly preferred.
• Strong written and verbal communication skills – some public speaking may be required.
• Strong team player, dedicated to the betterment of the business
• Strong communicator – Experience training and educating large groups of stakeholders
• Self-starter, quick learner
• Adaptable in an ever-changing and fast-paced environment.
• Ability to translate complex topics into simple, easy-to-understand messages.
• Loves to educate and help people understand complex problems
• Patient and empathetic
• Willing/able to travel as needed, with some evening and weekend work being required.
• Ability to think, act, and respond to stakeholders on behalf of the company
• Remote work is not offered for this role, will need to relocate to our Global-Headquarters in Idaho Falls, Idaho
• Bachelor’s Degree Required