What are the responsibilities and job description for the Service Advisor position at Meineke - 1269?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
Full-Time | New Franchised Auto Repair Shop
We’re building a new franchised auto repair shop and are looking for a strong Service Advisor to be the face of the operation. This role is perfect for someone who connects easily with customers, communicates clearly, and takes pride in running an organized, efficient service counter.
You’ll work closely with technicians and the General Manager to keep the shop flowing, customers informed, and work moving efficiently from write-up to delivery.
What You’ll Do
- Greet customers, listen to concerns, and clearly explain repair needs
- Write accurate estimates and repair orders
- Communicate with technicians to manage workflow and expectations
- Keep customers updated throughout the repair process
- Ensure repairs are completed on time and to shop standards
- Maintain organized service documentation and records
- Support a positive, professional customer experience every day
What You Bring
- Experience as a Service Advisor or Service Writer in auto repair
- Strong communication and listening skills
- Ability to stay organized and calm in a fast-paced shop
- Comfort using shop systems, POS, and service software
- Pride in customer service and personal accountability
First 90 Days
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30 days: Learn shop systems, processes, pricing, and customer standards
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60 days: Confidently manage repair orders, estimates, and customer communication
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90 days: Run your lane independently, support shop flow, and contribute to growth
Pay & Benefits
- Competitive pay with performance-based incentives
- Dental, and vision insurance, 401k
- Ongoing training and development
- Career growth opportunities as the shop expands
- Employee discounts
- Locally owned, team-first environment
- Modern tools and equipment
Top Performers Only
This role is a strong fit if you:
- Take ownership of your customers and repair orders
- Communicate clearly and follow through
- Care about both the customer experience and shop efficiency
- Want to grow with a new operation, not just punch a clock
If you enjoy fast-paced days, problem-solving, and helping customers make informed decisions, apply now—we’d like to meet you.
Equal Opportunity Employer
Equal Opportunity Employer
Salary : $53,000 - $70,250