What are the responsibilities and job description for the FIELD SERVICE TECHNICIAN position at MEI?
MEI is an Italian multinational company with a strong focus on the global market that has been manufacturing industrial machinery for the optical industry for over thirty years. It currently has overseas offices in Chicago, Los Angeles, Houston, Bangalore, Hong Kong, Tokyo, and São Paulo, and serves customers across multiple continents. The MEI team’s work style is focused on innovating production processes to offer customers higher standards of production in terms of both quantity and quality. MEI seeks individuals with a commitment to growth and professional development, who can grow alongside the company while contributing to the achievement of its goals.
Position:
Position Responsibilities
Educational And Skills Requirements
Why Work for Us?
About MEI USA
Position:
Position Responsibilities
- Perform machine installation, preventive maintenance & training at the customer site.
- Identify, troubleshoot, diagnose & resolve customer/equipment issues.
- Maintain a high degree of professional customer service for all customer interactions.
- Traveling up to 70% of the time by flight/car (for international travel a passport is required). When not traveling, provide technical remote support to customers.
- Attend shows and exhibitions if required, as technical support for installation of machines.
Educational And Skills Requirements
- Associate degree, certification, trade school diploma or equivalent experience in Electrical/Mechanical/Automation/Automotive (mechatronics).
- High school diploma required.
- 2 years of hands-on electromechanical maintenance experience.
- 2 years of working knowledge of modern CNC machinery.
- Knowledge of mechanical, electrical/electronic, pneumatic components and power tools in the CNC industry. Ability to learn and understand mechatronics systems.
- Ability to read blueprints & schematic diagrams, knowledge of PLC’s and C concepts.
- Spanish language skills are a plus but not required for this position.
- Must possess a valid driver’s license and maintain a driving record that meets company standards for vehicle insurance eligibility.
- Requires frequent lifting and carrying of up to 10 pounds, recurrent lifting of up to 20 pounds and occasional lifting and carrying of 50 or more pounds. Also requires constant pushing and pulling of up to 50 pounds and occasional pushing and pulling of over 50 pounds with the aid of handcarts or other wheeled devices.
Why Work for Us?
- “Driven By Passion” We empower people with a strong skillset who are motivated, ambitious, and have an excellent work ethic.
- Excellent career opportunities with extensive training and ability to make an impact.
- Diverse backgrounds and perspectives are what push innovation forward and what make MEI USA stronger. We value each voice and look forward to hearing yours.
- Starting pay between $34.13-$38.94 hourly, along with overtime & discretionary bonus.
- Generous paid time off.
- 401(k) with company match up to 4% after 1 year of employment.
- Health, dental and vision insurance.
- Life Insurance, short-term disability, and long-term disability (100% paid by Company).
About MEI USA
- MEI USA is an Italian company with 350 employees around the world and $130M global revenue.
- We install and maintain machines with innovative, leading technology in the eyeglass lens-cutting industry at hundreds of customer locations across North America.
- Our North American business is fast-growing, with customers across US, Canada, Mexico, and the Caribbean.
Salary : $34 - $39