Float Medical Assistant

Float Medical Assistant

Department: Clinical Operations

Reports To: Practice Administrator / Clinical Operations Manager

FLSA Status: Non-Exempt

Employment Type: Full-Time

Position Summary

The Float Medical Assistant (Float MA) is a highly skilled clinical professional responsible for providing exceptional patient care while supporting multiple clinic locations based on operational needs. This position requires flexibility, professionalism, adaptability, and the ability to seamlessly integrate into different provider teams with minimal direction.

Unlike traditional Medical Assistant roles assigned to a single provider or office, the Float MA serves as a clinical resource capable of maintaining workflow efficiency, supporting staffing shortages, assisting with new provider launches, cross-training team members, and ensuring operational continuity throughout the organization.

This position is ideal for an experienced Medical Assistant who enjoys variety, thrives in fast-paced environments, and takes pride in maintaining high clinical standards regardless of location.

Primary Responsibilities

Clinical Patient Care

• Prepare patients for examination and treatment.
• Obtain and accurately document vital signs.
• Record chief complaints, medication reconciliation, allergies, histories, and pharmacy verification.
• Assist providers with examinations and in-office procedures.
• Administer medications and injections within scope of practice.
• Perform EKGs, spirometry, ABI testing, urine testing, rapid testing, and other ordered diagnostics.
• Prepare specimens for laboratory testing.
• Assist with sterile procedures.
• Remove sutures and staples as directed.
• Perform point-of-care testing while maintaining quality control standards.
• Prepare examination rooms between patients while maintaining infection prevention standards.

Provider Support

• Anticipate provider needs throughout clinic.
• Maintain efficient patient flow.
• Prepare charts prior to appointments.
• Ensure all orders, referrals, imaging requests, and prescriptions are completed accurately.
• Assist providers in closing encounters timely.
• Prepare procedure rooms and equipment.
• Assist with medication inventory management.

Float Responsibilities

The Float MA is expected to:

• Travel between assigned clinic locations based on business needs.
• Cover vacations, FMLA leaves, sick calls, and staffing shortages.
• Assist with clinic openings and provider expansions.
• Support high-volume clinics during surge periods.
• Cross-train employees on workflows and clinical standards.
• Assist leadership with special projects.
• Maintain productivity regardless of location.
• Adapt quickly to different providers' workflows while maintaining organizational standards.
• Demonstrate professionalism when integrating into established teams.

Operational Responsibilities

• Ensure exam rooms remain stocked and organized.
• Maintain crash cart readiness.
• Complete daily quality control logs.
• Monitor medication expiration dates.
• Maintain vaccine storage logs when applicable.
• Follow OSHA, HIPAA, CLIA, infection control, and safety guidelines.
• Document patient care accurately within the EMR.
• Participate in process improvement initiatives.
• Maintain supply inventory and notify leadership of shortages.

Customer Service Expectations

The Float MA represents the organization at multiple locations and is expected to:

• Deliver exceptional patient experiences.
• Demonstrate compassion and professionalism.
• Communicate effectively with providers, leadership, and coworkers.
• Handle stressful situations calmly.
• Resolve issues proactively.
• Promote teamwork across departments.

Performance Expectations

The Float MA is expected to consistently meet or exceed organizational standards in:

Clinical Accuracy

• Accurate documentation
• Medication administration
• Patient identification
• Safety protocols
• Infection control

Productivity

• Efficient room turnover
• Provider support
• Timely patient flow
• EMR documentation
• Closing clinical tasks

Quality

• Minimal documentation errors
• Compliance with clinical protocols
• Accurate order processing
• Completion of assigned tasks

Professionalism

• Reliability
• Adaptability
• Positive attitude
• Accountability
• Teamwork
• Leadership by example

Travel Expectations

The Float MA position requires regular travel between clinic locations.

Assignments may change daily or weekly based on staffing needs.

Employees are expected to report directly to their assigned clinic each scheduled workday.

Clinic assignments may include any Wellspire Medical location.

Required Qualifications

• High School Diploma or GED
• Certified Medical Assistant (CMA, RMA, CCMA, NCMA or equivalent)
• Current BLS Certification
• Minimum two (2) years of Medical Assistant experience
• Proficiency with Electronic Medical Records
• Valid driver's license
• Reliable personal transportation
• Current automobile insurance
• Ability to travel between clinic locations

Preferred Qualifications

• Multi-specialty experience
• Cardiology experience
• Internal Medicine or Family Medicine experience
• Experience assisting with procedures
• Experience training new employees
• Experience working in high-volume medical practices

Knowledge & Skills

The successful candidate will demonstrate:

• Strong clinical judgment
• Excellent time management
• Critical thinking
• Adaptability
• Strong organizational skills
• Exceptional communication
• Professional demeanor
• Ability to multitask
• Excellent patient care skills
• Strong attention to detail
• Leadership abilities
• Conflict resolution skills

Physical Requirements

The employee must be able to:

• Stand and walk for extended periods
• Lift up to 50 pounds
• Push and pull equipment
• Bend, stoop, squat, and reach frequently
• Assist patients with mobility when necessary
• Perform repetitive hand movements
• Work in fast-paced clinical environments

Core Competencies

The Float Medical Assistant is expected to embody Wellspire Medical's core values:

• Compassion – Deliver exceptional patient-centered care with empathy and respect.
• Collaboration – Foster teamwork across providers, departments, and clinic locations.
• Accountability – Take ownership of responsibilities and maintain the highest standards of accuracy and professionalism.
• Empowerment – Support colleagues through knowledge sharing, cross-training, and positive leadership.
• Innovation – Embrace change, improve workflows, and contribute ideas that enhance patient care and operational excellence.
• Communication – Communicate clearly, respectfully, and effectively with patients, providers, leadership, and team members.

Why Join Wellspire as a Float Medical Assistant?

As a Float MA, you'll become one of the organization's most trusted clinical professionals. You'll gain exposure to multiple specialties, work alongside a diverse group of providers, expand your clinical expertise, and play a vital role in ensuring uninterrupted, high-quality patient care across all locations. This role offers accelerated professional growth, continuous learning opportunities, and the chance to make a meaningful impact throughout the organization.