Client Services Coordinator

MegazoneCloud is seeking a Client Service Coordinator to support our growing U.S. cloud consulting business. This entry-level position is ideal for someone who’s highly organized, detail-oriented, and eager to learn the business side of technology and cloud services.

As a Client Service Coordinator, you’ll work alongside the account director and operations leaders to help manage the day-to-day activities that keep our client engagements running smoothly — from tracking project milestones and documentation to supporting sales processes and reporting.

This role sits at the intersection of client service, sales support, and internal coordination, offering hands-on exposure to enterprise account management within a global cloud organization.

Key Responsibilities (not Limited To)

• Support the Account Director in organizing and tracking ongoing client projects and deliverables.
• Manage and organize documentations (Contracts, billing milestones, etc)
• Assist with reporting and approvals.
• Help prepare meeting notes, follow-ups, and weekly or monthly account summaries.
• Assist in developing client presentations, proposals, and review decks.
• Support CSP (Cloud Service Provider) documentation including opportunity registrations, funding requests, and AWS updates.
• Stay current on client and industry news to provide relevant context to the account team.
  
  

Who You Are

• Organized, proactive, and comfortable managing multiple priorities.
• Strong communicator who can summarize and track details clearly.
• Collaborative and professional in working with internal stakeholders.
• Curious about technology, cloud, and enterprise consulting.
• Eager to learn and grow into client-facing or operations-focused roles.
  
  

Basic Qualifications

• Bachelor’s degree (Business, Communications, or related field) or equivalent experience.
• 0–2 years of professional or internship experience in a coordination, operations, or support role.
• Proficiency in Excel or Google Sheets; Salesforce or similar CRM experience a plus.
• Excellent written and verbal communication skills.
  
  

Preferred Qualifications

• Prior exposure to B2B, technology, or professional services environments.
• Interest in AWS, Azure, or cloud computing.
• Experience supporting client projects or managing documentation workflows.
  
  

Why You'll Love It Here

• Our Product is Our People: We live by this. We invest in people who invest in themselves. Your growth is our growth.
• True Servant Leadership: Our CTO leads with a "force multiplier" philosophy. Management is here to empower you and clear roadblocks, not to micromanage. We won't ask you to do anything we're not willing to do ourselves.
• Flat Organization, Real Impact: Your voice and designs will directly shape our technical roadmap and our clients' success. You'll work on the latest tech to solve real problems.
• A "Learn-from-it" Culture: We're moving fast and building new things. We believe mistakes are learning opportunities, not failures.
  
  

We seek diverse talent who are ready to make an immediate impact. We believe that innovation thrives when teams are built with a variety of backgrounds, experiences, and perspectives. If you are excited by this mission, we encourage you to apply, even if your experience doesn't perfectly match every qualification listed.

Megazone Cloud is an Equal Opportunity Employer and participates in E-Verify to confirm the employment eligibility of all new hires.

Compensation Range: $50K - $80K