Operations Coordinator

Job Summary

This Operations Coordinator supports the day-to-day operations of a research facility by combining front desk reception, shipping and receiving coordination, and general facilities support. As the first point of contact for visitors and vendors, the position ensures a professional and secure environment while managing the flow of materials critical to laboratory and business functions. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced, service-driven setting.

Responsibilities

• Manage all incoming and outgoing shipments, including receiving, inspecting, logging, and distributing packages.
• Coordinate outbound shipments, prepare documentation, and ensure proper packaging and labeling.
• Track shipments, maintain accurate records, and resolve delivery or logistics issues with vendors and carriers.
• Verify invoices and packing slips in support of procurement activities.
• Serve as the primary reception contact by greeting visitors, managing check-in procedures, and issuing badges.
• Answer and direct incoming calls and general inquiries.
• Support facility security processes, including access control, visitor coordination, and monitoring entry points.
• Assist with general facilities tasks such as workspace organization, vendor coordination, and operational support.

Qualifications

• High school diploma or equivalent and 2 years of experience in reception, shipping/receiving, facilities support, or a related role.
• Proficiency with basic computer systems (email, spreadsheets, and office tools).
• Ability to lift and move packages up to 40 lbs.
• Experience in a laboratory, research, or life sciences environment preferred.
• Familiarity with shipping and logistics processes (e.g., major carriers and freight).
• Experience with visitor management or access control systems.