What are the responsibilities and job description for the Operations Support Representative position at Meduit?
About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ensures that documentation is handled confidentially, data is entered accurately, and internal teams have the resources needed to perform effectively. The Support Representative partners with Collectors and Leadership teams to support daily operations and maintain workflow efficiency.
Title: Support Representative
Location: Onsite – 8085 Knue Road, Indianapolis, IN 46250
Schedule: Full-time, Monday to Friday, 7:30 AM to 4:30 PM ET
Compensation: Starting at $16.00 to $17.00 per hour
Key Responsibilities:
Process time-sensitive documents while maintaining confidentiality and accuracy
Handle administrative duties including attorney correspondence, dispute documentation, and certified mail processing
Perform clerical tasks such as copying, filing, and document organization
Maintain accurate data entry within internal systems to support recovery processes
Manage multiple priorities while maintaining high attention to detail
Maintain office supply inventory and support operational needs
Work both independently and collaboratively to meet daily production goals
Required Qualifications:
High school diploma or GED
Strong attention to detail and ability to manage multiple tasks
Demonstrated ability to work with confidential or sensitive information
Proficiency in Microsoft Office, including Excel, Word, and Outlook
Consistent work history with at least one role demonstrating stability and longevity
Preferred Qualifications:
Prior experience in collections, healthcare revenue cycle, or administrative support
Familiarity with HIPAA and FDCPA guidelines
Experience working in a fast-paced, deadline-driven environment
Employment Eligibility:
Candidates must be legally authorized to work in the United States at the time of hire
The company does not provide employment visa sponsorship for this position
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position
What We Offer:
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA options available
401(k) with company match
Paid wellness time and holidays
Employer-paid life insurance and long-term disability
Opportunities for internal growth and advancement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Salary : $16 - $17