Analyst, CBO Operations

Operations Analyst, CBO

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management.

We’re looking for an Operations Analyst to join our growing team. The Operations Analyst will be responsible for the management of all remits, website access, credentialing denials, build and management of corporate contracts. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

• Paid time off
• Full benefits package
• Matching 401k plan
• Balanced work-life schedule – NO WEEKENDS!
• Casual work environment
• Career Development

The management of all remits, website access, credentialing denials, and the building and management of corporate contracts is a critical aspect of ensuring the efficiency and effectiveness of an organization. Properly managing remittance processing involves accurately tracking and reconciling payments received, while also monitoring for any discrepancies or errors.

• Web site setup and password maintenance
• Review and forward electronic faxes (EFT notifications and virtual credit card payments)
• Scan and mail collection checks
• Back up for processing refund checks
• Back up for reviewing and forwarding hardcopy mail
• Reviews any operational issues/questions with Operations Assistant Manager and Manager
• Set up system access…Athena, Citrix, Series, AS400, DDE, EPIC, OnBase etc.
• Submit internal IT tickets
• Review and resolve issues logged in Ticket Tracker
• Identify and implement process improvement when applicable
• Assist with testing, implementation, and review of new processes
• Assist upper management as needed
• Assist with special projects as needed
• Assist AR reps as needed
• Represent the CBO professionally
• Research and resolve 277 rejections
• Research and resolve billing claim edits
• Maintain assigned work queues
• Monitor Clearinghouse for EDI enrollment

• High school diploma or equivalent
• One to three months related experience and/or training
• Or equivalent combination of education and experience

Language Skills:

Ability to: read and comprehend complex instructions, correspondence, and memos; write and present information to leadership, vendors, clients, and other employees of the organization.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to compare rate, ratio, and percent and to draw and interpret various graphs.

Reasoning Ability:

Ability to: deal with problems involving several concrete variables in standardized situations; plan, organize, delegate, and prioritize work; provide clear and effective direction to staff; communicate effectively orally and in writing; establish and maintain effective working relationships with MedSrv departments, vendors, other businesses, and our clients; Must be able to multi-task.

Physical Demands:

You may be required to lift between 30-50lbs at times. Limited.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

We are an equal-opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion/ belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.