What are the responsibilities and job description for the Medical Assistant - Administrative/Back Office position at Medical Temporaries, Inc.?
Medical Temporaries, Inc. is currently seeking an experienced ***Medical Assistant - Administrative/Back Office***.
- Minimum of 2 years of experience required.
This is a FULL TIME/TEMP TO HIRE position requiring availability between the hours of 8AM-4:45PM, Monday through Friday, located in Virginia Beach, VA (23454).
Responsibilities:
A Day in the life of a Medical Assistant - Administrative/Back Office:
We are seeking an experienced, organized, and detail-oriented Medical Assistant to join our healthcare team in an administrative/back-office capacity. This position is heavily focused on clerical and administrative responsibilities, including answering incoming telephone calls, scheduling patient appointments, coordinating medical testing, processing referrals, and assisting with the overall administrative flow of the practice.
The ideal candidate will have excellent communication and customer service skills, strong organizational abilities, and the ability to multitask in a fast-paced medical office environment.
This position is primarily administrative and clerical in nature. The majority of daily responsibilities will involve telephone communication, appointment coordination, referral management, and other office-related duties rather than direct patient care or clinical procedures.
Administrative and Clerical Duties
- Answer incoming telephone calls promptly and professionally.
- Respond to patient inquiries and direct calls appropriately.
- Schedule, confirm, and coordinate patient appointments.
- Schedule diagnostic testing, medical procedures, and other ordered services.
- Process and coordinate patient referrals to specialists and outside providers.
- Follow up on pending referrals, test scheduling, and outstanding orders.
- Obtain and coordinate necessary medical records and documentation.
- Communicate with insurance companies, specialists, outside facilities, and other healthcare providers as needed.
- Assist with managing patient messages and telephone encounters.
- Maintain accurate and up-to-date patient information within the electronic medical record.
- Complete general administrative tasks, filing, scanning, and document management.
- Assist with daily back-office operations to ensure an efficient workflow.
Medical Office Support
- Review provider orders and assist with coordinating the appropriate follow-up services.
- Ensure referrals and diagnostic testing are scheduled in a timely manner.
- Communicate appointment details and instructions to patients.
- Monitor outstanding tasks and follow through to ensure completion.
- Work closely with providers and other office staff to support continuity of patient care.
Requirements for the Medical Assistant - Administrative/Back Office:
- Required: 2 years as an MA
- Required: Experience with clerical duties of the office
- Required: BLS
- Required: Excellent customer service skills and ability to work as a team member
- Required: Ability to pass Background Check and Drug Screen
- Required: Must be reliable and a quick learner and have ability to multi-task with accuracy in a very busy environment
- Required: Excellent written and verbal communication skills
Please note: This is not a primarily clinical Medical Assistant position. Candidates should have a strong administrative background and be comfortable with a role that emphasizes clerical duties, telephone communication, scheduling, and referral coordination over hands-on clinical responsibilities.
Preferred Qualifications for the Medical Assistant - Administrative/Back Office:
- Preferred: Athena EMR experience
- Preferred: Family Practice experience
Benefits:
- $18.00 - $20.00 an hour depending on experience
- Weekly Pay
- OFF WEEKENDS FOR THIS POSITION!
- Direct Deposit Pay
- Medical Insurance
- Open communication and ability to contact a staffing specialist seven days a week.
- Ability to access our consistently updated Job Board for current job opportunities.
We’d love for you to join our team!
Want to learn more about exciting opportunities like this one? VIEW ALL JOBS HERE or go to https://medtemps.com/browse-jobs/.
About Us:
Medical Temporaries is sincere in its efforts to provide quality medical care to the community. We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it. We build a bridge to help you reach your career goals. Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities. With more than 32 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner. We work diligently to ensure the job is a good fit for everyone, Your Success is our Success. For more information about our company and current opportunities, you can visit our website at www.medtemps.com.
Medical Temporaries is an Equal Opportunity Employer and a Drug Free Workplace.
Medical Temporaries is an Equal Opportunity Employer and a Drug Free Workplace.
Salary : $18 - $20