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Intake Coordinator Non-Clinical - Home Health

Medical Services of America
Jefferson, NC Full Time
POSTED ON 12/8/2025 CLOSED ON 3/12/2026

What are the responsibilities and job description for the Intake Coordinator Non-Clinical - Home Health position at Medical Services of America?

Home Health and Hospice Central Intake NC currently seeks a Full-Time (Non-Clinical) Intake Coordinator that oversees North Carolina.


Why Choose MSA?

We know that caring for others starts with caring for our team. That's why we offer a comprehensive benefits package, including:

· Generous Paid Time Off

· Medical/Prescription, Dental, and Vision Insurance

· Company-paid Life Insurance

· Additional Voluntary Benefits (STD, LTD, Accident & Sickness, etc.)

· 401(k) with a strong company match

· Profit Sharing Program

· Growth and advancement opportunities

· And so much more


What You'll Do:

  • Obtains all pertinent information regarding insurance of patient (address, phone number, exhaustion of benefits, eligibility, etc.).
  • Checks the Electronic Medical Record (EMR) system to verify whether or not the patient was a previous patient.
  • Creates and updates patients’ assignment screen.
  • Updates and/or changes patient status as necessary (pending payer verification, ready for scheduling, etc.).


Qualifications and Skills

  • One year of experience in the health care industry preferably home care.
  • Previous customer service and data entry experience preferred.


Job Requirements:

  • High School Diploma or General Education Degree (GED) required.
  • Valid driver's license and auto-liability insurance required.
  • Excellent telephone and customer service skills


We are an equal opportunity employer

Salary : $18 - $20

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