What are the responsibilities and job description for the Clinical Learning & Development Specialist position at Medical Mutual?
Note: Ad-hoc/situational on-site requirement in Brooklyn, Ohio.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Clinical Learning & Development Specialist
Conducts training and development needs assessment and collaborates with management on implementation plans. Develops, delivers and evaluates cross-functional clinical, non-clinical, and systems training; new employee orientation; and integration of identified quality improvement activities into training curriculum.
Responsibilities:
Conducts training and development needs assessment and collaborates with management on implementation plans. Develops, delivers and evaluates cross-functional clinical, non-clinical, and systems training; new employee orientation; and integration of identified quality improvement activities into training curriculum. Serves as a recognized expert and best practice resource in the division.
Responsibilities:
Clinical Learning & Development Specialist
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Clinical Learning & Development Specialist
Conducts training and development needs assessment and collaborates with management on implementation plans. Develops, delivers and evaluates cross-functional clinical, non-clinical, and systems training; new employee orientation; and integration of identified quality improvement activities into training curriculum.
Responsibilities:
- Delivers and facilitates a variety of training programs (new hire, systems guideline/criteria, core competencies and remedial / refresher training) to clinical, administrative and management.
- Identifies learning objectives, selects, or develops appropriate training programs/classes using various delivery formats including eLearning, instructor led, blended learning, as well as educational materials, training aids and evaluation tools.
- Defines measurable results produced from training programs and evaluates effectiveness of training programs and location including cost/benefit analyses.
- Participates in analyses to determine specific training needs for clinical staff and develops classroom and online training.
- Acts as a resource to department managers. SME and department training staff to identify development needs and identify potential solutions.
- Keeps up to date on new and emerging industry processes, technology, and best practices and shares with management.
- Performs other duties as assigned.
Conducts training and development needs assessment and collaborates with management on implementation plans. Develops, delivers and evaluates cross-functional clinical, non-clinical, and systems training; new employee orientation; and integration of identified quality improvement activities into training curriculum. Serves as a recognized expert and best practice resource in the division.
Responsibilities:
- Organizes department initiatives and coordinates the delivery of CLD services to the division. Develops and facilitates a variety of training programs (new hire, systems guideline/criteria, core competencies and remedial / refresher training) to clinical, administrative and management.
- Identifies learning objectives, selects, or develops appropriate training programs/classes using various delivery formats including eLearning, instructor led, blended learning, as well as educational materials, training aids and evaluation tools.
- Defines measurable results produced from training programs and evaluates effectiveness of training programs and location including cost/benefit analyses; reports results and manages ongoing process improvements related to results of evaluations.
- Acts as a partner to department managers. SME and department training staff to identify development needs and identify potential solutions; Orients, trains, coaches and mentors CLD Specialists and department SME in the development of training design and delivery skills.
- Conducts analyses to determine specific training needs for clinical staff and designs and develops classroom and online training.
- Keeps up to date on new and emerging industry processes, technology, and best practices and shares with management.
- Performs other duties as assigned.
Clinical Learning & Development Specialist
- Bachelor’s degree in nursing, business or healthcare administration, education, or related field.
- Equivalent education and experience directly related to the role may substitute for a degree.
- 3 years progressive experience in health plan case management or utilization review which includes training and curriculum development.
- Current, unrestricted license in the state of Ohio in one of the following: Registered Nurse (RN), Licensed Practical Nurse (LPN), Licensed Independent Social Worker (LISW) or Licensed Social Worker (LSW).
- Certification in Case Management, Training, Project Management or nationally recognized health care certification preferred.
- Strong knowledge of clinical management programs and health plan operations.
- Familiarity with regulatory and accreditation standards, and the ability to apply to operational guidelines.
- Intermediate to advanced Microsoft Office and claims management and/or clinical operations systems and online learning authoring skills.
- Foundational knowledge of adult learning principles.
- Knowledge of how to translate business objectives into developmental goals, client solutions and effective training activities.
- Bachelor’s degree in nursing, business or healthcare administration, education, or related field.
- Equivalent education and experience directly related to the role may substitute for a degree.
- 5 years progressive experience as a Clinical Learning & Development Specialist or equivalent experience in health plan case management or utilization review which includes training and curriculum development.
- Current, unrestricted license in the state of Ohio in one of the following: Registered Nurse (RN), Licensed Practical Nurse (LPN), Licensed Independent Social Worker (LISW) or Licensed Social Worker (LSW).
- Certification in Case Management, Training, Project Management or nationally recognized health care certification strongly preferred.
- Comprehensive knowledge of clinical management programs and health plan operations.
- Comprehensive knowledge of regulatory and accreditation standards, and the ability to apply to operational guidelines.
- Advanced Microsoft Office, claims management and/or clinical operations systems and online learning authoring skills.
- Demonstrated knowledge of and the ability to apply advanced instructional design theories and adult learning principles.
- Demonstrated ability to translate business objectives into developmental goals, client solutions and effective training activities.