What are the responsibilities and job description for the Account Manager position at Medical Equipment Doctor?
Company Description
Medical Equipment Doctor (MED) specializes in the purchase, sale, rental, and repair of refurbished medical equipment. Rooted in a culture of growth and family, MED is dedicated to supporting healthcare providers in delivering exceptional patient care. Serving hospitals and surgery centers, the company offers a comprehensive range of services that include imaging equipment, patient monitoring systems, defibrillators, gurneys, endoscopes, infusion pumps, and surgical and respiratory devices. With its broad scope of solutions, MED helps clinicians meet and sustain their medical equipment needs efficiently and reliably.
Role Description
This is a full-time, on-site Account Manager role based in Tustin, CA. The Account Manager will establish and maintain strong relationships with clients, working closely to understand their medical equipment needs and provide tailored solutions. Day-to-day responsibilities include managing client accounts, driving sales opportunities, providing exceptional customer service, supporting rental and purchase transactions, and collaborating with internal teams to ensure timely fulfillment and quality service.
Qualifications
- Experience in client relationship management, account management, and business development
- Strong communication, negotiation, and interpersonal skills
- Familiarity with medical equipment and healthcare solutions is highly desirable
- Organizational and multitasking skills, with the ability to prioritize tasks effectively in a fast-paced environment
- Proficiency in using CRM platforms and standard office software (e.g., Microsoft Office Suite)
- Self-motivated, results-driven mindset with a proactive approach to identifying and solving client needs
- Bachelor’s degree in Business Administration, Healthcare Management, Sales, or a related field is preferred
- Previous experience in the medical equipment field or healthcare industry is an advantage