Business Outcomes & Readiness Partner IV

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Plans, prioritizes and executes key initiatives and activities required of position level to effectively achieve business objectives. Understands enterprise and business priorities as well as needed continuous value stream improvements to help drive decision making. Provides domain knowledge and expertise to IT Product Team(s) to drive business outcomes. Understands and communicates impacts to all changes, and ensures stakeholders are informed, aligned and ready to meet objectives. Performs other duties as assigned.

Key Accountabilities

• Lead enterprise-wide business readiness and outcome realization initiatives for complex, high-impact programs and transformations
• Partner with executive leaders and cross‑functional stakeholders to define success metrics, business outcomes, and readiness plans
• Drive alignment between strategy, operating models, people, processes, and technology to ensure successful adoption and value delivery
• Assess organizational readiness risks and implement mitigation strategies across multiple business units
• Provide strategic guidance on change, communications, training, and adoption approaches for large-scale initiatives
• Influence decision-making by translating business needs into actionable readiness and execution plans
• Establish and monitor outcome measurement frameworks to track benefits realization and continuous improvement
• Act as a trusted advisor to senior leadership on transformation readiness, sequencing, and sustainability
  
  

Qualifications

• Bachelor’s degree in Business, Organizational Development, Psychology, Communications, or a related field (Master’s degree preferred)
• 8 years of experience in business transformation, change management, readiness, or enterprise program delivery
• Demonstrated experience leading complex, multi‑workstream initiatives with executive visibility
• Formal training or certification in change management or transformation methodologies (e.g., Prosci, Kotter, Agile, SAFe) preferred
• Proven track record of driving measurable business outcomes and adoption in large organizations
• Experience working in matrixed, highly collaborative environments
• Healthcare, financial services, or regulated-industry experience preferred (if applicable)
  
  

Skills / Abilities

• Strategic thinker with the ability to connect enterprise strategy to operational execution and outcomes
• Advanced stakeholder management and executive communication skills
• Strong influence without authority across business, IT, and operational teams
• Exceptional facilitation, presentation, and storytelling abilities
• Data-driven mindset with the ability to define, analyze, and communicate readiness and outcome metrics
• High emotional intelligence and change leadership capability
• Ability to manage ambiguity, complexity, and competing priorities
• Skilled in coaching leaders and teams through change and transformation
• Strong problem-solving, risk assessment, and decision-making skills
  
  

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, Madison, WI, Omaha, NE, and St. Louis, MO.

The full salary grade for this position is $100,300 - $172,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $100,300 - $150,465. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.