What are the responsibilities and job description for the Front Office Coordinator position at Medi-Weightloss®?
Location: West Chester, PA
Type: Part-Time
About UsAt Medi Weightloss, we create a welcoming, supportive environment where patients feel confident starting their journey. Our front desk team is the heart of that experience—setting the tone from the moment a patient walks through our doors.
Position SummaryWe are seeking a friendly, organized, and dependable Front Desk Coordinator to be the primary point of contact for our patients. This role is ideal for a proactive professional who excels at multitasking, stays calm under pressure, and takes pride in keeping an office running smoothly.
What You’ll Do
Type: Part-Time
About UsAt Medi Weightloss, we create a welcoming, supportive environment where patients feel confident starting their journey. Our front desk team is the heart of that experience—setting the tone from the moment a patient walks through our doors.
Position SummaryWe are seeking a friendly, organized, and dependable Front Desk Coordinator to be the primary point of contact for our patients. This role is ideal for a proactive professional who excels at multitasking, stays calm under pressure, and takes pride in keeping an office running smoothly.
What You’ll Do
- Patient Experience: Greet patients with a warm, positive attitude and ensure a seamless check-in/check-out process.
- Communication: Manage multi-line phones and messages promptly and professionally.
- Scheduling: Coordinate and optimize the clinic schedule to ensure efficient patient flow.
- Administration: Verify patient information, maintain accurate electronic records, and handle sensitive data with care.
- Financials: Securely collect payments and explain basic program details or pricing when needed.
- Office Care: Maintain a clean, organized, and inviting office.
- Team Collaboration: Support clinical staff by ensuring daily operations are fluid and organized.
- Service-Minded: Strong communication skills and a genuine desire to help others.
- Professionalism: An outgoing and polished demeanor.
- Organization: The ability to prioritize tasks in a fast-paced environment.
- Reliability: Punctual, dependable, and a dedicated team player.
- Adaptability: A willingness to learn new systems and take on additional responsibilities as the clinic grows.
- Requirement: Must possess a High School Diploma or GED equivalent
- Previous experience in a medical, wellness, or spa setting.
- Experience with POS systems and payment handling.
- Culture: A positive, team-focused work environment where your contributions are valued.
- Impact: The opportunity to build meaningful relationships and witness patient transformations.
- Growth: Real opportunities for professional development within the company.
- Perks: Employee discounts on our high-quality products and services.