What are the responsibilities and job description for the Front Office Coordinator (Part Time) position at Medi-Weightloss®?
Position: Front Office Coordinator (Part Time)
Company: Medi-Weightloss of Franklin,TN
Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You!
About The Role
Are you passionate about health, organization, and helping others achieve their goals?
Join Medi-Weightloss Franklin, a physician-supervised wellness clinic dedicated to transforming lives through sustainable weight management.
As our Front Office Coordinator, you’ll be the welcoming face of the clinic — greeting patients, managing scheduling, and supporting both our medical team and our patients throughout their journey.
This position is part-time with flexible, staggered hours, perfect for someone who values both purpose and work-life balance.
Why Join Us:
Front Desk & Patient Coordination
If you’re compassionate, organized, and love helping others achieve better health, you’ll thrive here.
Join Medi-Weightloss Franklin — The One That Works!
Company: Medi-Weightloss of Franklin,TN
Passionate About Healthy Living, Quality of Life, and Work-Life Balance? We Want You!
About The Role
Are you passionate about health, organization, and helping others achieve their goals?
Join Medi-Weightloss Franklin, a physician-supervised wellness clinic dedicated to transforming lives through sustainable weight management.
As our Front Office Coordinator, you’ll be the welcoming face of the clinic — greeting patients, managing scheduling, and supporting both our medical team and our patients throughout their journey.
This position is part-time with flexible, staggered hours, perfect for someone who values both purpose and work-life balance.
Why Join Us:
- Rewarding Environment: Help patients improve their health and confidence every day.
- Supportive Team: Collaborate with a friendly, health-focused group of professionals.
- Balanced Schedule: Enjoy staggered hours and shorter Saturdays for great work-life balance.
- Modern Space: Work in a brand-new, beautifully designed clinic in the heart of Franklin.
Front Desk & Patient Coordination
- Greet patients with warmth and professionalism at every visit.
- Manage phone calls, texts, and online inquiries promptly and courteously.
- Schedule and confirm appointments; maintain accurate EMR records (RxNT).
- Process patient check-ins, payments, and product sales.
- Reconcile end-of-day transactions and maintain organized records.
- Explain the Medi-Weightloss program and visit structure to new patients.
- Clearly review pricing and membership options with accuracy and empathy.
- Convert inbound leads into booked consultations.
- Support providers during checkout and assist with supplement or product purchases.
- Conduct light follow-ups for missed appointments and re-engagement calls.
- Assist with marketing efforts such as local events, social media updates, and promotions.
- Communicate effectively with providers, MAs, and management to ensure smooth patient flow.
- Maintain HIPAA compliance and uphold confidentiality.
- Keep the reception and retail area tidy and well-stocked.
- Prior experience in a medical office, med spa, or wellness clinic preferred.
- Excellent communication and multitasking skills.
- Professional, polished, and patient-focused demeanor.
- Comfort discussing program details and promoting wellness services.
- High school diploma or equivalent required; some college preferred.
- Four-day workweek (Sundays and Mondays off)
- Two morning shifts: 7:00 AM or 8:00 AM – 1:00 PM
- One afternoon/evening shift: 12:00 PM or 1:00 PM – 5:00 PM or 6:00 PM
- Saturdays: 7:00 AM – 1:00 PM
- Compensation based on experience
If you’re compassionate, organized, and love helping others achieve better health, you’ll thrive here.
Join Medi-Weightloss Franklin — The One That Works!