Front Desk Receptionist Med Spa

Overview
We are seeking a dedicated and professional Front Desk Agent to join our Medspa team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
• Perform data entry and maintain accurate records through filing and documentation.
• Handle scheduling and calendar management for appointments and meetings.
• Provide administrative support, including proofreading documents and managing correspondence.
• Utilize computer skills to operate office software such as Microsoft Office and Google Workspace effectively.
• Maintain a clean and organized front desk area to create a welcoming environment for clients.
• Respond to customer inquiries with professionalism, ensuring high levels of customer support.
• Greet clients with warmth and professionalism
• Manage appointments, calls, and client inquiries
• Support our providers with a smooth daily flow
• Assist with sales, memberships, and promotions
• Restock rooms
• Clean spa and lobby area when needed
• Assist with laundry when needed

Skills

• Preferred experience with Vagaro booking system
• Required experience and knowledge with Med Spa services (botox, filler, facials, etc)
• Strong computer literacy with experience in data entry and office management software.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Demonstrated experience in front of desk position is a plus.
• Familiarity with front desk operations, including phone etiquette and customer service best practices.
• Strong time management skills to prioritize tasks effectively in a busy environment.
• Join our team as a Front Desk Agent where your skills will contribute to creating an exceptional experience for our clients while supporting our operational needs!

Benefits:

• Employee discount

Work Location: In person