What are the responsibilities and job description for the Associate System Analyst position at Medasource?
Position Summary
We are seeking an Associate Epic Analyst to join our team through a structured upskilling and training program. This role is ideal for individuals with a strong IT foundation who are looking to transition into the Epic ecosystem. The selected candidate will receive formal Epic training, hands-on project exposure, and the opportunity to travel to Epic headquarters to obtain Epic certification.
This position is designed to develop future Epic Analysts by pairing foundational technical skills with guided Epic application training and mentorship.
Key Responsibilities
- Participate in Epic training programs and certification coursework as assigned
- Support senior Epic Analysts with application configuration, testing, and documentation
- Assist with system build activities, including workflow analysis and basic configuration tasks
- Participate in unit testing, integrated testing, and user acceptance testing (UAT)
- Help gather and document business requirements and translate them into system needs
- Provide support during go-lives, upgrades, and optimization initiatives
- Troubleshoot application issues and escalate as appropriate
- Maintain clear documentation of system build, workflows, and changes
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Information Systems, or a related field (or equivalent experience)
- Prior experience in an IT, systems, application support, or technical analyst role
- Strong analytical and problem-solving skills
- Ability to learn complex systems and workflows quickly
- Excellent communication skills, with the ability to work with both technical and non-technical stakeholders
- Willingness and ability to travel for Epic training and certification
Preferred Qualifications
- Exposure to healthcare IT environments (EHRs, clinical systems, revenue cycle systems, etc.)
- Experience with system testing, application support, or business analysis
- Understanding of healthcare workflows (clinical, access, revenue cycle, or operational)