What are the responsibilities and job description for the Medical Records Office Assistant - Onsite position at Med-Metrix?
Job Purpose
The Office Assistant will execute timely and efficient clerical support to office staff and management.
Duties And Responsibilities
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The Office Assistant will execute timely and efficient clerical support to office staff and management.
Duties And Responsibilities
- Receive daily mail coming into the office and sort by team/function
- Photocopy, scan and/or upload documents into EMR systems and/or department team(s)
- Distributing documents, faxes, scans and correspondence to department team(s)
- Completing Medical and Billing Record Requests
- Maintaining filing systems
- All other duties as directed by Manager
- Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Understand and comply with Information Security and HIPAA policies and procedures at all times
- Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
- High school diploma or equivalent required
- Ability to work on-site is required
- Knowledge of healthcare administration a plus
- Knowledge of EMR systems is a plus
- Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
- Proficient in use of email and internet
- Strong written, verbal and interpersonal communication skills
- Strong organizational and time management skills
- Knowledge of administrative systems and procedures
- Gracious and welcoming personality for customer service interaction
- Strong interpersonal skills, ability to communicate well at all levels of the organization
- Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability with a strong sense of urgency and results oriented
- Excellent written and verbal communication skills required
- Gracious and welcoming personality for customer service interaction
- Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
- Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
- Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
- Work Environment: The noise level in the work environment is usually minimal.
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