Front Office Team Lead

Overview

For over thirty-five years Med-Dyne has been an industry leading supplier and manufacturer of FDA regulated Class 2 and Class 3 Medical Devices. We specialize in EKG and Respiratory monitoring accessories for babies and infants as well as adult EEG monitoring accessories. Our state-of-the-art facility is located in Louisville, KY and all products are proudly made in the U.S.A. The Med-Dyne team works hard to provide quality products, superior customer service, custom design services, and on time delivery for all of our customers across America.

 Job Description

Provide high-level administrative support to the President of the company which includes clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, contacting customers, and scheduling meetings. As well as train and supervise lower-level clerical staff. The ideal applicant will have a 'can do' attitude and the ability to manage all office daily activities and resolve any situation with efficiency.

Desired Candidates will have the below listed qualities:

1. Ability to work unsupervised in a fast-paced environment

2. Self-motivated and goal orientated

3. Must be a strong relationship builder and possess a high sense of personal motivation.

4. Friendly, positive, upbeat and eager to implement own thoughts and ideas

5. Prepare and participate in client presentations (internal and external)

6. Proficient in Excel with experience in creating spreadsheets with numerous sets of data

 Education and Experience:

• 5-7 years of experience providing support at the executive level; proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. A College or Bachelors Degree is required.

Knowledge:

• Human Resources: Experience managing, motivating, and mentoring a team of adults. Including best hiring and terminating practices.

• Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

• English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.