What are the responsibilities and job description for the Dispatcher position at Meckley Services, Inc.?
Company Description
Meckley Services, Inc. is a Class A independent, bonded, full-service commercial building services, construction, and maintenance company. Specializing in emergency readiness, disaster relief, and commercial construction services, the company is privately family-owned and operates branches across multiple states. Equipped with state-of-the-art mobile technology vehicles and a professional in-house team, Meckley Services ensures exceptional service delivery. Their comprehensive offerings include plumbing, electrical, carpentry, commercial construction, disaster relief, and facility services. Key clients include leading names like BOA, PNC, Capital One, CVS, and more.
Role Description
This is a full-time, on-site Dispatcher role located in Fairfax, VA. The Dispatcher will be responsible for effectively scheduling and coordinating service calls and dispatching field technicians to various job sites. Responsibilities include tracking work orders, communicating with clients and team members to ensure timely completion of tasks, and maintaining organized records of service delivery. Additionally, the role involves problem-solving to address scheduling conflicts and maintaining communication with the team and key stakeholders to ensure operational efficiency.
Qualifications
- Experience in scheduling, logistics, or coordinating service tasks
- Strong organizational and problem-solving skills
- Customer service capabilities