What are the responsibilities and job description for the DRAIN TECHNICIAN position at MECHANICAL SERVICES & DESIGN INC?
Drain Technician
Full-Time | Commercial Service | Competitive Pay Benefits
Do you enjoy solving problems, working independently, and taking pride in helping customers? We’re looking for an experienced Drain Technician to join our growing commercial service team. In this role, you’ll diagnose and resolve drain issues, perform minor plumbing repairs, and provide exceptional service to commercial customers throughout the region.
If you’re someone who enjoys troubleshooting, working with specialized equipment, and finding the right solution—not just the quickest one—we’d love to hear from you.
What You’ll Do
As a Drain Technician, you’ll work directly with commercial customers to identify and resolve drain and plumbing issues while delivering a high level of professionalism and customer service.
Your responsibilities will include:
- Diagnose and clear drain blockages in commercial facilities.
- Operate drain cleaning equipment, sewer cameras, jetters, and other specialized tools.
- Perform minor plumbing repairs as needed.
- Communicate findings and recommended solutions with customers.
- Complete detailed service reports and documentation.
- Maintain a clean, organized, and well-stocked service vehicle.
- Collaborate with dispatch and the service team to ensure efficient scheduling and customer satisfaction.
- Participate in an on-call rotation.
- Follow all company safety procedures and industry best practices.
What We’re Looking For
We’re looking for technicians who are dependable, mechanically inclined, and enjoy solving problems in the field.
Qualifications include:
- 3 years of plumbing or drain service experience.
- Experience troubleshooting commercial drain systems.
- Ability to operate drain cleaning and diagnostic equipment.
- Strong customer service and communication skills.
- Ability to read and understand blueprints, technical drawings, and written instructions.
- Basic plumbing hand tools.
- Valid driver’s license with a clean driving record.
- State plumbing apprenticeship completion is a plus but not required.
- US Citizenship or Permanent Resident Status required.
What Makes You Successful
Successful Drain Technicians are:
- Customer-focused and professional
- Strong troubleshooters who enjoy diagnosing difficult problems
- Self-motivated and organized
- Team players willing to assist others when needed
- Adaptable and dependable
- Committed to quality workmanship and safety
Physical Requirements
This position involves working in commercial environments and requires:
- Lifting and carrying up to 50 pounds
- Climbing ladders and stairs
- Frequent bending, kneeling, crawling, and working in confined spaces
- Working indoors and outdoors in varying weather conditions
- Safely operating power tools and drain cleaning equipment
Why Join Us?
We believe great technicians deserve a company that invests in their success. We provide ongoing training, opportunities to develop your technical skills, and the support of an experienced service team. If you’re looking for a long-term career where your expertise is valued and every day brings a new challenge, we’d love to meet you.
Benefits:
- FREE Training and Education
- PTO
- 401(k) match
- Profit Sharing
- Competitive Medical, Vision, and Dental
- Health Savings Account match
- Company paid Short- and Long-Term Disability
- Company paid Life Insurance Policy
We value our employees and are committed to doing everything possible to ensure your continued growth and opportunities!
Mechanical Services & Design complies with applicable federal civil rights laws and does not discriminate, exclude people, or treat them differently because of race, color, ethnicity, religion, culture, language, national origin, age, disability, socioeconomic status, sex, sexual orientation, or gender identity or expression in its various programs and activities.
Salary : $27 - $35