What are the responsibilities and job description for the Inside Sales Representative position at Mechanical Products?
Company Description
Mechanical Products (MP) is a premier manufacturer of thermally-activated circuit control and protection devices, including circuit breakers and battery disconnects with integrated circuit protection. Our high-quality components are trusted for safeguarding people and equipment across industries such as aerospace, defense, medical equipment, and more. With over 60 years of industry leadership, MP is recognized for advanced innovation, superior product quality, and exceptional customer service. Established in 1943, MP has a long-standing legacy of safety and excellence in the circuit protection business. Our solutions help prevent the dangers associated with electrical current overloads in an array of critical applications.
Role Description
This is a full-time, on-site role for an Inside Sales Representative located in Lombard, IL. The Inside Sales Representative will focus on building relationships with customers to achieve sales goals, ensure customer satisfaction, and handle inquiries professionally. Responsibilities include lead generation, providing product recommendations, managing customer accounts, and collaborating with the sales team to maximize revenue opportunities. The individual will also support order processing, resolve customer concerns promptly, and maintain detailed sales records.
Qualifications
- Proficiency in Inside Sales and Lead Generation to identify and pursue potential customers effectively
- Strong Customer Satisfaction and Customer Service skills to manage inquiries and foster long-term client relationships
- Experience in Account Management to ensure accurate record-keeping and the development of repeat business
- Outstanding communication, interpersonal, and problem-solving skills
- Proficiency with CRM software and Microsoft Office tools is preferred
- High school diploma or equivalent required; a Bachelor's degree in Business, Marketing, or a related field is a plus
- Experience in the manufacturing or industrial components industry is an advantage
- Self-motivated with the ability to work effectively in a fast-paced, team-oriented environment