Assistant Manager at Mecatos Bakery and Cafe - Hoffner

Job Summary:
Mecatos Bakery & Café, located at 5645 Hansel Ave., is looking for a motivated and reliable Assistant Manager to help lead our team in delivering excellent customer service while maintaining high operational standards. The Assistant Manager supports daily operations, team leadership, and ensures a clean, efficient, and positive work environment.

About Us:
At Mecatos Bakery & Café (Hoffner), we create a warm, welcoming atmosphere where great coffee meets delicious Colombian-inspired baked goods, hot bites, and desserts. Our goal is to share the authentic flavors of Colombia and Latin America in a modern, relaxed setting, providing every customer with a unique and memorable experience.

Store Hours & Location:

5645 Hansel Ave.

• Monday–Friday: 6:00 a.m. – 9:00 p.m.
• Saturday–Sunday: 7:00 a.m. – 8:00 p.m.

Responsibilities:

• Assist in managing daily restaurant operations, ensuring smooth shift transitions
• Train, supervise, and coach team members to ensure excellent customer service
• Utilize POS system for order processing, cash handling, and sales reconciliation
• Monitor inventory to minimize waste, manage stock levels, and coordinate food ordering processes
• Ensure compliance with food safety standards, sanitation protocols, and health regulations
• Handle customer concerns and resolve issues professionally
• Help manage inventory, ordering, and cost control
• Ensure compliance with company policies and health regulations

Experience:

• Proven experience in restaurant management or supervisory roles within fast food, casual dining, or fine dining establishments
• Strong background in hospitality management with a focus on customer service excellence
• Hands-on experience with POS systems
• Knowledge of food safety practices, inventory control, and food handling procedures

Qualifications:

• Previous experience in food service or restaurant leadership
• Strong communication and leadership skills
• Ability to work in a fast-paced environment
• Flexible schedule, including weekends and holidays
• Basic understanding of food safety and sanitation practices
• Bilingual in English and Spanish

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