CENTER MANAGER

General Role and Function:

Responsible for supervising Activity Assistants/CNA’s (Certified Nursing Assistants), conducts routine admissions of clients, and interacts with caregivers. Ensure the policies and procedures of the organization and any licensing or contracted agencies are enforced.  

Key Tasks and Responsibilities:

• Manage the daily operations of Grace Place Alzheimer’s Activity Center.
• Supervise, train, and evaluate the performance of Activity Assistants/CNAs, ensuring staff adhere to safety regulations and maintain compliance with licensing requirements.
• Work with Human Resources and Director to ensure appropriate onboarding, training, monitoring and evaluations of Activity Assistants/CNAs.
• Ensure the engaging activities are planned and scheduled for clients and maintain and support individual client care plans.
• Work with Lead CNA to develop and post Monthly Activity Calendar and make it available for caregivers.
• Supervise staff to ensure that all client activity participation and attendance records are accurate and monthly progress notes are signed, dated, and complete.  
• Maintain a center census of clients, assist in handling requests for information from the community, provide tours, manage referrals, and participate in outreach as needed.
• Maintain accurate client data with existing databases such as Excel spreadsheets, Word documents, etc. Support Director and nursing staff to ensure data is current and accurate.
• Support new client onboarding and admissions including client screenings recruitment, admissions, and decisions to disenroll.
• Work with the finance team to submit client billing and program fee information.
• Provide for safety of clients through appropriate behavioral management and intervention.
• Work with Director to manage compliance and renewal of state and local licensure requirements for an adult day center. As well to plan and implement staff development with goals of continuous program improvement, staff and client safety and compliance with regulations regarding mandatory training and in-service.
• Attend required in-service training to continually maintain and improve the quality of the center’s daily operations.
• Assist with meal delivery when needed.  
• Other duties as assigned by management. 

Qualifications and Education Requirements:

• Have graduated from an accredited four (4) year college or university and have no less than one (1) year experience in working with people in human services or medical related programs. Experience working in nursing homes or other senior care facilities is preferred.
• Experience working with the elderly or individuals living with Alzheimer’s or dementia preferred.
• Excellent office administration skills with advanced knowledge of Microsoft Office programs.
• Must be able to use reasoning abilities to manage multiple tasks simultaneously and prioritize duties and assignments effectively.
• Must be able to relate in a positive and warm manner to the elderly and to understand the issues of confidentiality, sensitivity to the needs of those living with dementia and their families and caregivers.
• Bilingual (English/Spanish) preferred, and ability to read and write in Spanish strongly preferred.
• Must have reliable, personal vehicle and a valid Driver’s License, good driving record, and applicable insurance coverage required by the company policy.
• Team player with the ability to work independently.
• Commitment to our mission of serving our seniors, each other, and our community to promote the dignity and independence of our clients and their needs.

Physical requirements:

• Have mobility to work in a standard office setting and to use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone
• Able to work at a desk and computer screen for extended periods of time.
• Ability to work in a highly stressful environment dealing with a wide variety of challenges, deadlines, and diverse employee population.
• Able to move about freely while assisting clients with tasks, activities, and movement.
• Able to assist clients with transfers from sitting to standing and assist in walking.
• Able to occasionally lift up-to twenty-five (25) pounds to move office supplies or other equipment.

Salary : $65,000