What are the responsibilities and job description for the Registered Nurse position at MDVIP Practice Management?
MDVIP Overview
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
The Registered Nurse (RN) provides direct patient care and supports the physician in delivering the highest quality concierge-level healthcare. This role ensures a positive membership experience by coordinating clinical care, assisting with patient education, and supporting front-office operations when needed. The RN promotes MDVIP’s values by fostering long-term patient relationships, contributing to membership growth/retention, and maintaining compliance with clinical standards.
Key Responsibilities
Performance in this role will be measured by:
- Patient satisfaction and retention scores
- Timely and accurate completion of clinical documentation (encounters closed within 48 hours)
- Compliance with MDVIP and regulatory guidelines (HIPAA, OSHA, CLIA, etc.)
- Effective coordination of care and communication with patients and physician
- Contribution to practice efficiency (reduction in wait times, streamlined workflows)
- Implementation and management of Chronic Care Management (CCM), including accurate documentation, patient enrollment, monthly call compliance, and revenue contribution
- Support in achieving practice membership growth and service utilization goals
Essential Duties and Responsibilities / % of time
The Registered Nurse (RN) will perform the following functions (other duties may be assigned as needed):
- Provide direct patient care including vital signs, medication administration, injections, immunizations, wound care, and diagnostic testing within scope of practice.
- Prepare patients for examinations and procedures, ensuring comfort and understanding.
- Perform patient assessments and document clinical findings accurately in the EMR (AthenaNet).
- Coordinate follow-up care, referrals, and preventive screenings.
- Educate patients on disease management, medication use, and wellness strategies.
- Identify eligible patients for CCM enrollment in alignment with CMS and MDVIP guidelines.
- Conduct and document monthly CCM calls, addressing ongoing health needs, medication adherence, and care plan goals.
- Collaborate with physicians to develop and update individualized care plans.
- Track, document, and report CCM services in compliance with billing and regulatory standards.
- Serve as the primary patient contact for CCM, reinforcing MDVIP’s personalized care model and continuity of care.
- Assist physician in delivering personalized care aligned with MDVIP’s model.
- Support membership retention by building relationships with patients and providing exceptional service.
- Participate in wellness initiatives, executive physical, and advanced patient services.
- Assist with scheduling, phone triage, and patient communication when needed.
- Verify patient insurance, demographics, and eligibility.
- Participate in quality improvement initiatives and compliance audits.
- Maintain accurate logs for vaccines, CLIA-waived tests, and other regulatory requirements.
- Work closely with physicians, medical assistants, and practice coordinators to ensure seamless care delivery.
- Assist with onboarding and mentoring of new staff as needed.
- Support MDVIP practice management initiatives and projects.
Key Competencies
Knowledge/Skills:
- Proficiency with EMR systems ; Athena or EPIC experience preferred – location dependent.
- Strong clinical assessment and triage skills.
- Excellent communication and patient service orientation.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge of regulatory standards (HIPAA, OSHA, CLIA).
Computer Proficiency:
Proficient in Microsoft Office applications. Able to learn new software easily.
Minimum Qualifications
Licensure: Active RN license in the state of practice (in good standing).
Experience: Minimum 2 years of clinical nursing experience, preferably in primary care, concierge medicine, or outpatient practice.
Certificates and Licenses:
- ASN or BSN certification
- Phlebotomy Certification
- Current American Heart Association BLS Certification Card
Wrap-up
Why Join MDVIP?
• Be part of a mission-driven organization leading innovation in personalized healthcare.• Drive transformation and growth in a dynamic, fast-paced environment.• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.• Comprehensive benefits: health, dental, vision insurance, and retirement plans.• Professional development: access to ongoing training and leadership development programs.• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.