HR Generalist & Recruiter

Position Summary:

MDS Communications is seeking a skilled and dedicated Human Resources Generalist & Recruiter to join our team at our Mesa, AZ location. This full-time, onsite position supports both local and remote employees and plays a key role in ensuring smooth and compliant HR operations.

This position has a duel reporting relationship to both the offsite Director of Human Resources and onsite VP of Operations. The HR Generalist & Recruiter is responsible for a wide range of day-to-day HR functions including benefits administration, professional development, leave management, employee relations, and oversite of the Recruiting Team. While not a primary focus, this role may also support recruitment and onboarding processes in collaboration with our full-time recruiting team.

Key Responsibilities:

• Administer employee benefits and leave of absence programs
• Serve as a primary contact for employee relations, engagement, and performance support
• Support recruiting, hiring, onboarding, and offboarding processes as needed in coordination with dedicated recruiters
• Represent the company in unemployment hearings and related matters
• Ensure compliance with employment laws, internal policies, and HR best practices
• Maintain accurate HR records, reports, and documentation
• Provide guidance to employees and managers on HR matters and policies
• Foster a respectful and professional workplace environment—onsite and remotely
• Own the recruitment strategy to ensure timely, high-quality talent acquisition that meets organizational workforce needs.
• Manage and improve consistent hiring processes, interview standards, and selection criteria
• Manage team of recruiters 
• Oversee and optimize the applicant tracking system (ATS), ensuring data accuracy, compliance, and reporting efficiency.
• Track and report recruiting metrics (time-to-fill, cost-per-hire, offer acceptance rate, source effectiveness, etc.) to drive continuous improvement.
• Design and maintain a positive candidate experience from initial contact through onboarding.

Required Qualifications:

• 1–2 years of progressive experience in Human Resources and Recruitment
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Working knowledge of employment law, benefits administration, HR procedures, and best recruitment strategies
• High level of discretion, integrity, and confidentiality
• Ability to work independently
• Strong written and verbal communication skills
• Ability to prioritize tasks, stay organized, and handle sensitive situations with professionalism
• Calm and composed demeanor with effective conflict resolution skills
• Work in our Mesa, AZ office

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Management, or related field
• SHRM-CP, SHRM-SCP, or PHR certification
• Experience with Paycom HRIS

Benefits of Working at MDS:

At MDS, we’re committed to supporting the well-being and success of our employees. Full-time team members enjoy:

• Salary: $63,000 - $67,000 DOE
• Comprehensive benefits (medical, dental, vision, and more) starting on the 1st of the month following 30 days of employment
• Generous Paid Time Off (PTO) (120 hours PTO 40 hours of sick leave annually, prorated in the first year.)
• Up to nine paid holidays annually
• Opportunities for professional development and advancement

About MDS Communications:

MDS Communications has been in business for 32 years and is a nationally recognized leader in telephone fundraising. We serve many of the country’s most respected humanitarian and Christian nonprofit organizations, including Save The Children, The American Red Cross, Habitat for Humanity, Operation Smile and Special Olympics. Our work makes a meaningful impact—and we’re looking for dedicated team members who want to do the same.

Ready to make a difference with a company that values its people? Submit your resume and cover letter today and bring your HR expertise to MDS Communications.

Salary : $63,000 - $67,000