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Kitchen Manager

MDI
Hickory, NC Full Time
POSTED ON 10/10/2025 CLOSED ON 11/4/2025

What are the responsibilities and job description for the Kitchen Manager position at MDI?

Overview

 

Supervises and coordinates activities of hourly cafeteria workers while achieving budgeted goals for the department.

 

Responsibilities

Responsibilities:

  • Supervises activities of workers who prepare, cook, serve food, clean premises, collect money and operate POS systems
  • Lead the team in delivering allotted ticket times
  • Create culinary credibility throughout the campus by delivering first class food quality and service
  • Interviews, hires, and trains new staff as it relates to food preparation procedures, cooking, and all safety regulations.
  • Provides ongoing guidance, culinary training, and feedback to ensure all employees achieve satisfactory performance standards.
  • Responsible for handling all disciplinary action including required written documentation.
  • Manages the cash register/POS system including counting and recording of all daily transactions.
  • Reviews and analyzes reporting from POS system to adjust menus, work schedules, orders, and inventory accordingly
  • Completes all cash deposit slips, reports, change reconciliation, reviewing and researching any discrepancies.
  • Responsible for profitability of cafeteria by managing food cost, labor, shrink and meeting budget sales.
  • Completes weekly orders of food and supplies ensuring inventory is accurate.
  • Ensures quality of product for sale meets company standards as well as regulatory guidelines.
  • Maintain sanitation and safety throughout the department according to MDI & SQF standards.
  • Accountable for all federal, state and local Health Department regulations and inspections.
  • Responsible for all shifts (1st, 2nd, and 3rd). Must work flexible schedule to ensure service and productivity.
  • Manage schedules, time and attendance of hourly staff, vacation, and other time off requests.
  • Collaborate with Campus leads to grow Catering Sales & Special Culinary Events.
  • Practice proper care and maintenance of equipment.
  • Performs all other duties assigned by management.

 

 

Qualifications

Qualifications:

  • Ability to lift to 25 lbs., occasionally 50 lbs.
  • Strong customer service skills and experience
  • Experience managing employees within a food service environment.
  • Effective communication and organizational skills
  • Ability to bend, kneel, and stand for extended periods of time.
  • Beginning level of Microsoft Office Suite
  • Excellent ability to multi-task and prioritize tasks with minimal supervision.
  • Completed or ability to complete food safety certification.
  • Must have Retail Deli Manager Experience

 

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Salary.com Estimation for Kitchen Manager in Hickory, NC
$48,773 to $64,889
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