What are the responsibilities and job description for the Dock Manager position at MDI?
Overview
Oversee and facilitate dock and yard workflow to maximize efficient processes both loading and unloading product
Location: Warehouse
Responsibilities
- Ensure inbound product is unloaded, assembled, and palleted properly, according to MDI standards
- Ensure outbound orders are assembled and loaded according to established MDI processes and customer standards
- Manage the dock supervisors, coordinators, yard spotters, and asset returns teams, as well as other relevant positions to ensure on time deliveries
- Assists in the coordination of general warehouse activities such as inventory control, storage, and damage.
- Provides input in establishing warehouse procedures, layouts, equipment, and maintenance requirements and standards
- Directs staffing moves or changes between departments in the absence of the Operations Manager in order to meet workload demands and maintain an efficient workflow
- Coordinates forklift activities to ensure proper storage, as well as efficient freight movement to drive a high level of customer service in support of order fulfillment
- Coordinates scheduling and unloading of all inbound freight, including backhaul and third party
- Coordinates dock organization plans with other shifts and team members
- Provides support for training and implementation of warehouse management technology
- Manages expenses with emphasis on damage, labor, and supply usage to meet or exceed budget
- Coordinate special projects as assigned by Operations Manager
- Ensure compliance with local, state, and federal laws and regulations, SQF, and company policies
Qualifications
Desirable Qualifications:
• The incumbent should possess the skills and knowledge generally associated with a bachelor's degree in business or related field and 3-5 years’ progressive warehouse management experience
• Strong interpersonal and communication skills.
Direction/Responsibility:
• Works under the general direction of the Operations Manager and must make decisions independently to address immediate and pressing operational requirements.
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