What are the responsibilities and job description for the Implementation Specialist position at MDF Commerce Inc.?
Location: USA—Work from home #LI-Remote
About SOVRA
SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector.
SOVRA's solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform's adherence to the highest standards in efficiency and vendor accessibility.
By leveraging SOVRA's advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities. You can find more info about SOVRA at SOVRA.com
About the job
In this role, you'll be responsible for researching and understanding detailed customer business and technical requirements; developing detailed requirements documentation; implementing technical data integration/transforms, migration and reporting solutions; developing test strategies for system functionality; and providing ongoing technical support to the Services team and clients during solution implementation projects.
What will your main responsibilities look like?
In this role, you will be responsible for:
- Develop robust knowledge of product functionality and potential usage/configuration solutions for clients
- Perform process-focused analysis of client procurement/purchasing processes and develop appropriate software configuration and technical design recommendations to be used in design sessions with clients.
- Design, document, develop, and test data integration transformations and data solution features that align with the software products and the client's needs.
- Refine and translate user requirements into detailed functional and technical design specifications for data integration/transformation, migration, and reporting solutions that align with functional use cases and client needs.
- Conduct and support client product testing according to plan
- Provide technical support and root cause analysis
- Translate technical issues for non-technical team members
- Ensure adherence to project deadlines and schedules, and communicate risks
- Understand the necessity of project standards and apply them consistently
- Prioritize multiple tasks effectively
- Monitor quality levels of delivery and escalate any issues/blockers
- Other related duties as assigned
What elements of your professional background will be necessary and useful in this role?
- Bachelor's degree in computer science, Management Information Systems, or related field.
- 5 years of experience as a business/system analyst performing duties like those in the Duties and Responsibilities section.
- 2 years of experience with the following: SQL Server, PostgreSQL, and XML.
- Experience with multiple software development lifecycle (SDLC) methodologies, including agile, iterative and waterfall.
- Familiarity with tools such as MapForce, Jaspersoft, and DBeaver is a plus.
- Required: Authorized to work in the US—unfortunately, we cannot sponsor work visas or transfers at this time.
- Required: Must be physically located in one of the following states: AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI.
What are the assets that would make you stand out?
- Strong verbal and written communication skills
- Demonstrated passion and desire to solve complex business problems through a combination of process refinements and information technology
- Proven successful experience working with teams as well as an individual contributor
- Strong RDBMS data design and analysis skills
- Exposure to technical environments utilizing web-development tools such as HTML, CSS, JavaScript and AJAX
- Solid understanding of data migration processes, including system dependencies and data integrity
- Experience working with interfaces, including APIs, ETLs, flat files, XML, and transformation tools
- Ability to work with minimal supervision with supervisors, peers, and administrative personnel to accomplish objectives
- Ability to learn quickly and apply knowledge to solve business problems
- Identify and analyze problems, propose solutions, and anticipate future problem areas before initiating action and implementing solutions
- Great attitude and spirit of cooperation
- Must be willing to travel periodically (up to 10%)
I appreciate your interest in SOVRA. However, only selected candidates will be contacted.
At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices.
SOVRA, through its wholly owned subsidiary International Data Base Corp., doing business as BidNet, participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States.
SOVRA, a través de su subsidiaria de propiedad total, International Data Base Corp., que opera bajo el nombre comercial BidNet, participa en E-Verify. Si es seleccionado para el empleo, se le solicitará que proporcione la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.
