Personal Lines Insurance Agent

General Purpose:

To service, sell/market and administer the company’s personal lines insurance programs

Primary Accountabilities (judged to be essential functions in terms of the Americans with Disabilities Act or ADA):

Service personal lines clients and policies

• Respond to policyholder inquiries regarding coverage, billing, claims and other related issues
• Maintain personal lines client files, database entries, records, and agency/online computer systems
• Process information for new business policies, renewals and endorsements
• Assure that customer service efforts meet company standards

Sell and market personal lines programs

• Gather initial information and prepare quotes and proposals for prospective clients
• Discuss costs, coverage implications, needs and alternatives
• Provide guidance to prospective clients on coverages, costs, options, and requirements
• Gather applications and other relevant information necessary for underwriting
• Assist with other marketing efforts, such as mass mailings or trade shows, as needed

Administration of personal lines policies and records

• Review and prepare policies and endorsements for accuracy and adequacy
• Process downloads and assign to appropriate file
• Assist in maintaining personal lines procedure manual

Secondary Accountabilities:

• Develop a general understanding of other products offered by the agency and seek potential cross selling opportunities.
• Assist in other tasks or special projects, as specified by personal lines manager, commercial lines manager or department director.

Qualifications:

• A current property/casualty license issued by the state of Michigan is required or willingness to obtain immediately upon employment.
• Verbal and written communication skills, quantitative skills and general educational development typically associated with the completion of a high school curriculum or above.
• Some knowledge and experience in selling and servicing insurance products helpful.

Comments:

• Position may require overtime. Overtime is at the direction of the personal lines manager or department director.
• This job description should not be construed as an exhaustive list of all duties that may be performed by the individual in this position. Other duties may be assigned or completed, as necessary or directed.

Job Types: Full-time, Permanent

Pay: $48,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $48,000 - $53,000