Diagnostic Imaging Specialist

At MD Now, we are dedicated to providing high-quality, efficient care to our patients. As a X-Ray Tech - Medical Assistant, you will play a crucial role in ensuring that our clinics run smoothly and that our patients receive the best possible care.

We are seeking a skilled and compassionate individual who is passionate about delivering exceptional patient care. If you have a strong desire to make a difference in the lives of others and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

Job Summary:

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• Collect patient history and document EHRs appropriately
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• Keep patients and visitors informed of clinic progress
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• Provide expert medical assistance and support to patients and staff
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• Work collaboratively with healthcare professionals to ensure seamless patient care
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• Contribute to maintaining a clean and safe environment within the clinic
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• Assist with administrative tasks as needed
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• Participate in ongoing education and training to stay up-to-date on the latest medical procedures and technologies
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• Maintain accurate records and reports
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• Comply with all relevant laws, regulations, and policies
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• Foster positive relationships with colleagues, patients, and families
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• Stay organized and manage multiple priorities effectively
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• Develop and maintain expertise in radiology and medical assisting techniques
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• Collaborate with multidisciplinary teams to provide comprehensive patient care
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• Utilize technology and equipment to enhance patient experience and outcomes
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• Promote a culture of excellence and continuous improvement
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• Respect and adhere to patient confidentiality and HIPAA guidelines
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• Perform other duties as assigned by management
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• Enhance patient satisfaction through excellent communication and interpersonal skills
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• Support quality improvement initiatives and contribute to the development of new policies and procedures
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• Embody the values of MD Now: compassion, respect, innovation, integrity, and teamwork
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• Continuously evaluate and improve workflows and processes to optimize efficiency and productivity
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• Document all interactions with patients and families in the electronic health record (EHR)
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• Communicate clearly and effectively with patients, families, and healthcare providers
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• Remain up-to-date on industry developments and best practices
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• Sustain a culture of safety and accountability
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• Ensure compliance with all applicable laws and regulations
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• Maintain a calm and composed demeanor in high-pressure situations
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• Listen actively and respond thoughtfully to patient concerns
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• Demonstrate adaptability and flexibility in a fast-paced environment
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• Enhance patient trust through empathy and understanding
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• Maintain a thorough understanding of medical terminology, anatomy, and physiology
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• Utilize critical thinking skills to resolve complex issues and make sound decisions
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• Cultivate relationships with patients, families, and healthcare providers
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• Accurately process payments and insurance claims
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• Process lab tests, digital x-rays, and other diagnostic procedures
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• Stock and maintain supplies, equipment, and medications
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• Manage inventory levels and order supplies as needed
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• Analyze and report data to inform decision-making
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• Maintain a clean and safe environment
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• Follow established protocols for infection control and sterilization
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• Engage in ongoing professional development and continuing education
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• Participate in peer review and quality assurance activities
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• Develop and implement new policies and procedures
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• Represent MD Now at local events and conferences
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• Attend meetings and participate in team discussions
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• Seek feedback from colleagues and supervisors
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• Collaborate with cross-functional teams to achieve business objectives
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• Consistently meet performance expectations and goals
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• Develop and maintain effective working relationships with colleagues and stakeholders
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• Adhere to and promote a culture of compliance
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• Lead by example and embody the values of MD Now
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• Make recommendations for process improvements and efficiency gains
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• Prioritize tasks and manage time effectively
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• Use effective communication and problem-solving skills to resolve conflicts and issues
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• Conduct presentations and training sessions for colleagues and patients
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• Utilize software applications and tools to streamline workflows and enhance patient experience
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• Coordinate logistics and supply chain management
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• Create and distribute educational materials and resources
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• Provide technical support and training to colleagues
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• Develop and implement new projects and initiatives
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• Facilitate workshops and training sessions
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• Coach and mentor colleagues to enhance their skills and knowledge
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• Plan and execute events and conferences
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• Research and develop innovative solutions to challenges
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• Prepare and present reports to management and stakeholders
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• Network and build relationships with external partners and vendors
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• Stay current with industry trends and best practices
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• Identify opportunities for growth and expansion
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• Develop and implement strategies to drive business results
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• Enhance patient engagement and satisfaction
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• Promote a culture of innovation and creativity
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• Ensure compliance with all regulatory requirements
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• Lead by example and demonstrate the values of MD Now
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• Document and analyze data to inform business decisions
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• Develop and implement metrics and benchmarks to measure success
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• Optimize workflows and processes to improve efficiency and productivity
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• Design and implement new systems and processes
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• Collaborate with IT to implement new technologies and solutions
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• Develop and deliver training programs for employees
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• Implement quality control measures to ensure high standards of care
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• Ensure accuracy and attention to detail in all aspects of work
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• Maintain confidentiality and handle sensitive information discreetly
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• Protect patient rights and dignity
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• Promote a culture of inclusivity and respect
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• Lead by example and model behavior for others
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• Take initiative to improve processes and systems
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• Communicate proactively and transparently with patients, families, and healthcare providers
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• Maintain a patient-centered approach to care
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• Address and resolve patient complaints and concerns
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• Develop and implement plans to improve patient satisfaction and engagement
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• Stay current with changes in laws and regulations affecting healthcare
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• Ensure compliance with accreditation standards
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• Participate in internal audits and quality assessments
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• Identify areas for improvement and implement corrective action
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• Maintain accurate records and reports
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• Proactively address and resolve conflicts and issues
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• Collaborate with multidisciplinary teams to provide comprehensive patient care
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• Support organizational change initiatives and implement new processes
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• Utilize collaboration tools to enhance communication and teamwork
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• Monitor and manage workload to meet deadlines and priorities
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• Develop and implement strategies to enhance patient safety and quality of care
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• Stay current with industry developments and emerging trends
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• Recommend and implement new technologies and solutions
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• Maintain accurate and detailed records of patient interactions and care
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• Develop and implement policies and procedures to ensure compliance with laws and regulations
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• Prioritize tasks and manage time effectively to meet deadlines and priorities
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• Provide guidance and support to colleagues and new hires
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• Lead by example and embody the values of MD Now
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• Enhance patient experience through exceptional communication and interpersonal skills
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• Develop and implement plans to improve operational efficiency and effectiveness
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• Support quality improvement initiatives and contribute to the development of new policies and procedures
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• Collaborate with cross-functional teams to achieve business objectives
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• Maintain a collaborative and inclusive work environment
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• Empower colleagues to take ownership of their work and make decisions
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• Stay current with industry developments and best practices
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• Maintain a commitment to lifelong learning and professional growth
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• Embodiment of MD Now's core values
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• Providing a workplace free from discrimination, harassment, or retaliation
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• Ensuring equal access to employment opportunities
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• Remaining respectful of diversity, equity, inclusion, and accessibility principles
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• Working together to create a workplace where everyone feels welcome, valued, and empowered
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• Engaging diverse perspectives and talents to foster innovation, creativity, and better outcomes
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• Building an inclusive and equitable environment
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• Setting clear expectations for equality and diversity
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• Reinforcing zero-tolerance for bullying or mistreatment
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• Recognizing and valuing unique contributions and experiences
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• Encouraging dialogue, understanding, and empathy
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• Creating opportunities for underrepresented groups
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• Becoming a leader in DEI practice
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• Advancing equity, justice, and fairness
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• Celebrating diversity in all its forms
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• Maintaining an open-door policy
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• Committing to ongoing education and training
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• Meeting regularly with your manager
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• Attending bi-weekly team meetings
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• Being part of a task force committee
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• Conducting annual performance evaluations
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• Engaging in talent development programs
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• Staying up-to-date on industry knowledge and staying relevant
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• Maintaining effective communication
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• Showing appreciation and gratitude to others
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• Leading by example and demonstrating the company values
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• Giving feedback, receiving feedback, giving recognition, receiving recognition
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• Developmental mentoring
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• Personal and professional growth
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• Strategic planning and visioning
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• Innovation and creativity
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• Improving operations and efficiency
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• Nurturing customer loyalty
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• Keeping competitive
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• Transforming into a market leader
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• Achieving remarkable results
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• Recruiting top talent
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• Getting ahead in the competition
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• Making life easy and enjoyable for everyone
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• Enabling well-being
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• Living the mission
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• Moving forward with purpose and meaning
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• Guided by core values
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• Aligning behaviors with those values
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• Ambassadors of MD Now
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• Engaging customers, partners, and suppliers
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• Driving employee engagement
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• Maintaining a workplace culture that fosters creativity and innovation
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• Making significant strides in achieving our company vision
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• Rising above the rest
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• Unifying towards shared goals
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• Multiplying impact
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• For more than 40 years
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• The MD Now way
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• What sets us apart
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• Experience and insights
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• The power of caring
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• Cultivating connections
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• Helping others heal