What are the responsibilities and job description for the Self Storage Manager position at MD Investments?
Self Storage Facility Manager
Employment Type: Full-Time
Location: On-Site
Position Overview
We are looking for a reliable, hands-on Self Storage Facility Manager to oversee day-to-day operations and keep our facilities running smoothly. This role is a mix of customer service, sales, and property management, with responsibilities both in the office and out on the property.
The right person is proactive, detail-oriented, and takes pride in their facility. This position also requires flexibility to support multiple locations and maintain a consistent, high standard across all sites.
Key Responsibilities
- Oversee daily operations in line with company standards and procedures
- Provide excellent customer service by assisting with rentals, payments, and general inquiries
- Conduct routine property walk-throughs to ensure cleanliness, safety, and overall appearance
- Maintain units, office spaces, and grounds in a clean and professional condition
- Monitor supply levels and coordinate reorders as needed
- Stay aware of local competitors and market trends to support pricing and occupancy goals
- Assist prospective tenants in selecting the right unit and completing rental agreements
- Process leases, payments, and related documentation accurately
- Enforce lease terms and facility rules in a professional and consistent manner
- Manage delinquent accounts and handle collections respectfully and efficiently
Qualifications
- 1–2 years of experience in self storage, property management, or a similar role preferred
- Strong organizational skills with the ability to multitask and stay on top of responsibilities
- Clear and professional communication skills, both written and verbal
- Basic math skills for handling payments and account balances
- Self-motivated and comfortable working independently
- Ability to travel between multiple facilities as needed
- Valid driver’s license and reliable transportation
- Experience with SiteLink or similar software is a plus
- Background in collections or accounts receivable is a plus
Schedule
- Full-time, typically 8-hour shifts
- Availability on weekdays and weekends required
- Morning and daytime shifts preferred
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23