What are the responsibilities and job description for the Self Storage Manager position at MD Investments?
Position: Self Storage Facility Manager
Employment Type: Full-Time
Location: On-Site
About the Role
We are looking for a dependable and motivated Facility Manager to oversee the daily operations of our self storage facilities. This hands-on position blends customer service and property management to ensure each facility remains secure, clean, and welcoming.
The ideal candidate is proactive, detail-oriented, and capable of handling both administrative and operational responsibilities. This role involves managing multiple locations, so flexibility and the ability to travel between facilities are essential to maintaining consistency and smooth operations.
Key Responsibilities
- Oversee day-to-day operations across multiple storage facilities in accordance with company policies.
- Provide outstanding customer service for rentals, inquiries, payments, and account management.
- Conduct routine property inspections to ensure safety, cleanliness, and curb appeal.
- Manage office and maintenance supply inventory and ordering.
- Monitor competitor activity to support pricing and rate adjustments.
- Recommend appropriate storage solutions and successfully close rental agreements.
- Process leases, collect payments, and maintain accurate, organized records.
- Enforce lease terms, facility policies, and safety standards.
- Handle delinquent accounts and collections in a professional and timely manner.
Qualifications
- 1–2 years of experience in self storage, property management, or a related field (preferred).
- Strong organizational and multitasking skills with excellent follow-through.
- Clear written and verbal communication abilities.
- Basic math proficiency for processing payments and managing accounts.
- Self-starter who can work independently and take initiative.
- Flexibility to travel locally between facilities as needed.
- Experience with SiteLink or similar property management software (preferred).
- Background in collections or accounts receivable (a plus).
Schedule
- Full-time position with 8-hour shifts.
- Weekday and weekend availability required.
- Morning/daytime shifts preferred.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23
