What are the responsibilities and job description for the Patient Coordinator position at MD Esthetics?
MD Esthetics is a premier medical aesthetics practice with a mission to go above and beyond to make our patients feel confident.
Our Leominster practice is seeking a caring and team focused patient care coordinator to service our patients and support our providers. If you are passionate about helping others, work well in a fast-paced environment and have exceptional attention to detail, this job is for you!
Responsibilities:
- Interact with patients in a positive and helpful manner, providing information and assistance as needed.
- Collaborate with the team to ensure sales goals are reached.
- Gather necessary demographic information from patient to build a new/updated patient profile in EMR.
- Generate invoices for patients according to prescribed procedures and collects payment.
- Effectively navigate computer systems such as electronic medical records and Microsoft Office.
- Provide necessary forms to patients for completion and signatures.
- Answer telephone calls, record messages for coworkers and deliver messages.
- Assist clinic staff with patient triage as needed to maintain proper patient flow.
- Educates patients about our services, treatments and products we offer.
- Sell services and products to meet monthly goals.
Qualifications:
- High school diploma is required. College Diploma or Esthetician license is an asset.
- Previous medical spa, dermatology or plastic surgery office experience is
preferred.
- Previous sales experience is preferred.
- Computer savvy a MUST since we use an electronic medical records program and Microsoft Office.
- Exceptional phone and customer service skills
- Professionalism and team player
- Time management and organizational skills
- Ability to multitask and perform in a fast-paced environment.
- Positive attitude, friendly demeanor and a willingness to go above and beyond for our patients.
Hours:
Saturday coverage needed only (8 AM-2 PM). Additional opportunities for time-off coverage are also available.
Salary:
Commensurate with experience, starting wage $20/hr with opportunity to grow. Staff discounts on products and discounted/treatments are an added perk!
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
Experience:
- Front desk: 2 years (Preferred)
Ability to Relocate:
- Leominster, MA 01453: Relocate before starting work (Required)
Work Location: In person
Salary : $20