What are the responsibilities and job description for the Account Manager position at MD Building Services?
At MD Building Services, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
The ability to speak Spanish and Portuguese is a distinct advantage.
Our ideal candidate will have a passion for helping others, and drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given vehicle for official use and tremendous opportunity for advancement within this fast growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.
Responsibilities
- Manage digital correspondence and face to face interactions with clients and employees.
- Be the lead point of contact in all matters concerning client needs and concerns.
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their need
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Train new hires and build lasting relationships with employees
- Develop, training methods and employee retention programs
Skills
- Proven work experience as an Account Manager or relevant role
- Janitorial custodial or cleaning experience in a Supervisory capacity
- Demonstrable ability to communicate with and train employees to the highest professional standards.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Strong verbal and written communication skills
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Janitorial and account management: 1 year (Required)
Language:
- Portuguese (Required)
Security clearance:
- Confidential (Required)
Work Location: In person
Salary : $75,000