What are the responsibilities and job description for the Building Services Supervisor position at MD Anderson Cancer Center?
MD Anderson offers our employees:
- Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
- Group Dental, Vision, Life, AD&D and Disability coverage
- Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
- Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
- Tuition Assistance Program after six months of service
- Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
- Employer paid life, AD&D and an illness-related reduced salary pay program
- Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
MISSION STATEMENT
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
SUMMARY
At MD Anderson Cancer Center, the Supervisor of Environment Services is responsible for supervising and coordinating daily operations of the department including, managing staff, scheduling, budget compliance, and coordinating assigned work activities within the department. The supervisor position is integral in the training, coaching, mentoring, hiring, and performance management of staff. The position also assists in the development and implementation of policies and procedures to ensure a safe and effective working environment. Other duties include monitoring compliance with health and sanitation regulations and standards and implementing process and quality improvement initiatives.
PRIMARY JOB RESPONSIBILITIES
People
Integral in the selection, scheduling, monitoring, retention, and assessment of employees. Responsible for staff development and mentoring. Ensures that all department workers have received adequate training and adhere to all policies and procedures.
Liaise with department leadership on coaching/corrective counseling and staff performance, productivity, and quality to achieve desired outcomes. Conducts sessions for new hires to provide feedback, orientation, and recommendation as needed.
Plan and lead daily team meetings with staff to review daily AIDET goals. Establish clear and professional communication to enable seamless problem resolution.
Service
Submits orders for equipment and supplies according to department guidelines, and educates staff about the proper usage. Provide regular in-service training to keep staff informed about changes to equipment/supply use and process changes.
Build strategic relationships with team members, departments, and units to achieve the common business goal
Organize workflow, proactively solve problems, and manages multiple priorities.
Manage communication with customers in response to concerns and requests.
Quality/Safety
Conduct daily inspection of work area; maintain cleanliness and safety procedures; train staff on proper procedures to handle waste removal and hazardous drugs for human and environmental safety
Ensure that all equipment and chemicals are properly labeled and stored, hallways are free of obstructions and report on life safety deficiencies
Perform audits on equipment, processes, and outcomes to meet client expectations and achieve department/organizational goals.
Finance
Monitor supply purchases and inventory processes using efficient and cost-effective work practices; Assist management with cost control
Develop staffing plans and schedules to meet departmental objectives and goals
Growth and Innovation
Continually develop the skills and competencies of team members; foster a positive and constructive teaching environment by engaging staff/team members in learning opportunities that are valuable and in alignment with business objectives.
Identify opportunities for self and staff development and take appropriate action through discussion with appropriate management.
Administrative Duties
Monitors staff on FMLA, perform daily Kronos updates and weekly exception reports, and completes ePerformance on schedule
Familiarize with Service Level Agreements, departmental policies, and procedures and implement them through proper responses and quality outcomes to ensure customer satisfaction
Other duties as assigned
Required: High school graduate or equivalent,. Five years commercial or industrial housekeeping experience. One year experience at the Building Attendant II level or one year of supervisory experience in a housekeeping department Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html