Demo

Records Intake Associate

MCS
Santa Ana, CA Full Time
POSTED ON 11/14/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Records Intake Associate position at MCS?

SUMMARY

The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally recognized provider of Litigation
Support and Management Services. For more than four decades, we have served law firms, insurance companies, corporations, government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services including eDiscovery, facilities management, records retrieval & analysis, deposition services and back-office solutions to help increase productivity while reducing operational costs.

The primary role of this position is printing out the orders placed though MCS Direct, e-mails, fax and or handwritten ones taken in office and incoming mail. Also, does needs fee, serves, collates rushes and checks tracking numbers.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Print out orders every hour and search for add on request
  • Search for Bill To’s and put on each request
  • Count each location and enter on spreadsheet
  • Make sure all attachment is printed and attached to request.
  • Attach the confirmation sheet
  • Hand out all request to the correct person (example: rushes, normal, nationwide, large lit, Texas, Midwest and Southwest).
  • Handles all serves and needs fee, entering into system, prints out the field sheets and attaches them to the request.
  • Also, back up for counsel card entry and taking subpoenas to city hall for signature and seal.

Qualifications

  • Knowledge of Microsoft, excel and word
  • Attention to details
  • Must be able to work independently and as part of team

Education Requirements

  • Must have High School Diploma or equivalent

Physical Demands

  • Must be able to sit for prolonged periods in a 7 ½ hour to eight- hour day

Work Environment

  • Must be able to maintain a professional appearance
  • Must report to work on time
  • Must be able to work with co-workers and manager
  • Must have positive attitude
  • Must follow phone and e-mail Etiquette
  • In Office or Remote
    • Business hours are flexible if remote
  • Compensation range $17-$20 an hour

Experience

Required
  • 1 year(s): Related Work Experience

Education

Required
  • High School or better

Behaviors

Required
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Job Security: Inspired to perform well by the knowledge that your job is safe

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary : $17 - $20

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