What are the responsibilities and job description for the Service Technician - Suspension & Front-End position at MCREE FORD INC?
Service Technician- Trim, Electrical, and Climate Control
A Trim, Electrical, and Climate Control technician is responsible for diagnosing and repairing issues related to a vehicle's interior and exterior trim components, electrical and electronic concerns, and all concerns related to climate control. The technician should be skilled in the use of all Ford diagnostic and specialized tools, following Ford manufacturer standards, to ensure optimal vehicle performance and safety. The technician should be well-versed in all Ford Warranty requirements, including Ford and Lincoln Protect extended warranty, MPI inspection reporting, and proper descriptive stories outlining the work performed, including all required diagnostic information utilized/performed to achieve the repair.
Key Responsibilities: Trim, Electrical & Climate Control
Diagnosis and Inspection:
- Thoroughly inspect components for wear, damage, or malfunction using visual checks and diagnostic tools.
- Identify and confirm the concern.
- Using the proper diagnostic equipment to pinpoint the exact cause of the concern.
Repair and Replacement:
- Replace, repair, or reprogram components as required according to Ford specifications.
Maintenance and Preventive Care:
- Perform routine inspections and maintenance on the stated systems as per manufacturer guidelines.
Documentation and Communication:
- Accurately document all repairs and findings on the repair order, including parts used and labor performed.
- Communicate clearly with service advisors and customers regarding repair needs and estimated costs.
Required Skills and Qualifications:
Technical Expertise: Strong understanding of Ford vehicles' trim, electrical, electronic, and climate control components, functions, and diagnostic procedures.
Mechanical Skills: Proficiency in using hand tools, power tools, and specialized automotive equipment to disassemble, repair, and reassemble necessary components.
Ford Training: Completion of relevant Ford technical training programs resulting in current manufacturer's certification in the areas of interior and exterior trim, Electrical and Electronic systems, and climate control systems, with a minimum of 5 years of experience in these skill groups.