Director of Procure-to-Pay Technology

Location: MCR Corporate - New York Office (On-Site)

We’re hiring a Director of Procure-to-Pay Technology / Coupa Implementation Lead who will function as both system architect and day-to-day owner of MCR’s Coupa platform. This position will lead platform configuration, integrations, custom workflow design, and process optimization across the enterprise. This is a highly cross-functional role that requires deep experience managing complex financial ecosystems, including projects involving hundreds of unique bank accounts and advanced integration between Coupa and Sage Intacct for seamless procurement-to-payment workflows.

Key Responsibilities

System Configuration & Optimization:

• In-house Coupa expert to act as lead system architect and day-to-day owner of the MCR Coupa instance
• Responsible for continued implementation, configuration, and optimization across invoicing, purchasing, request forms, payments and approval chains
• Configure additional modules in Coupa like procurement, budgeting, and sourcing as required by MCR’s business needs
• Create standardized templates and item mapping rules to ensure items are mapped to appropriate general ledger accounts

• • Automate billing string associated with items ordered by users

• Build and manage complex approval workflows, PO matching rules, and category/commodity hierarchies
• Setup and maintain virtual card payment mechanism to support one payment account across ~250 unique payment entities
• Configure new punchouts as needed; maintain static and hosted catalogs with key vendors

• • Main point of contact with vendor teams throughout the implementations

• Assist in blanket PO creation as needed for key vendors impacting large subsets of the portfolio
• Develop dashboards and scheduled reports to support finance and executive teams

Integration & Technical Ownership:

• Maintain, automate, and optimize existing integrations with other MCR core systems (i.e., Boomi, Sage Intacct, Dayforce) and vendor platforms
  • Build additional integrations with internal and external systems, including two-way integration between the Coupa and Sage Intacct
  • Assist in implementation of Sage prepaid module (automate posting of journal entries into Sage from Coupa based on useful life)

• Automate allocations to easily “spread” an expense across a subset of hotel groupings (all hotels managed, all hotels owned, Union Hotels, etc.)
• Automate and improve payment workflow in Coupa Pay

• • Automate default payment account in Coupa Pay based on the payment account tied to the paying entity
  • Optimize payment process to be less manual and time-consuming

• Design and troubleshoot custom integrations via API and flat file, working with middleware tools and third-party vendors where needed
• Work with vendors to resolve technical issues related to data flow, catalog loads, PO matching, and invoice syncing
• Maintain 3-way match logic and invoice tolerances
• Validate and test new system enhancements or Coupa releases

Reporting, Analytics & Controls

• Develop dashboards and scheduled reports to support finance, procurement, and executive teams
• Monitor audit logs and maintain system compliance with internal control frameworks
  • Track key compliance metrics such as POs placed in Coupa without an invoice populating in Coupa

Training, Support & Change Management

• Deliver training sessions and materials tailored to hotel general managers, AP teams, and corporate staff
• Act as the internal escalation point for Coupa issues, feature requests, and technical improvements
• Write and maintain internal documentation for processes, form logic, integrations, and system governance

Qualifications

• 5 years professional experience in implementation and configuration of business software applications.
• At least 3 years of direct experience working in Coupa. Candidates without Coupa experience will not be considered.
• Possess advanced verbal & written communication skills and a positive attitude, with keen attention to detail, demonstrated ability to meet deadlines and strong organization and presentation skills.
• Bachelor’s Degree

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Paid Time Off
• Retirement Options
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Salary : $150,000 - $180,000