Medical Assistant RHC

Job Description: Medical Assistant- Clinic

Medical Assistant Job Summary: The Medical Assistant functions under the supervision and guidance of the Medical Provider. The Medical Assistant assists in the daily operations of the clinic by performing clinical duties. They work closely with Medical Providers, nurses, and other healthcare professionals to provide high-quality patient care and maintain efficient clinic operations.

Medical Assistant Shift Availability:

• Full Time

• Monday-Friday

• Day Shift

Medical Assistant Benefits:

• Medical/ Dental/ Vision Insurance

• Health Savings Account

• Flex Spending Account/Dependent Care Spending Account

• 403 (b) Retirement Plan- up to 4% employer contribution

• Earned Time Off

• Extended Illness Bank-Hospital contribution

• Life Insurance- Employer Paid

• Long-Term Disability/ Short-Term Disability-Employer paid

• Voluntary Life & AD&D

• Free 24-hour fitness center

• Hospital Indemnity

• MASA- Medical Transportation Solutions

Medical Assistant Essential Accountabilities:

• Department – Clinics

• Supervisor – Clinic Nurse Director

• Area of responsibility – Physician Clinics

Position Responsibilities:

• Maintain consistent patient-centered care

• Demonstrate the ability to effectively organize and prioritize work and utilize available resources to assist with efficient patient flow in the clinic

• Utilize the clinic’s Performance Improvement processes to assist in identifying the clinic’s needs related to patient care and customer service

• Demonstrate flexibility in work roles and schedules to meet the changing needs of the
  clinic

• Utilize slow time constructively to enhance clinic operations and assist other
  departments when time and workload permits

• Promptly inform supervisor of real-time or potential clinic issues or concerns

• Meet work schedules, fulfill responsibilities and commitments (i.e. attendance,
  punctuality, dependability, initiative, productivity and efficiency)

• Maintain awareness of new information applicable to job (i.e. policies, meeting minutes,
  procedures, memos, and protocols, etc.)

• Understand and support organizational goals

• Maintain professional appearance and follow established dress code

• Demonstrate the ability to identify personal areas of needed improvement and formulate goals to work on these areas of improvement

Direct and Indirect Patient Care / Clinic Responsibilities:

• Measure and record patient vital signs

• Assist Medical Providers with patient examinations and medical procedures as necessary, such as sterile dressings, EKGs, pulmonary treatments, etc.

• Administer medications and injections as directed by Medical Provider

• Perform proper handling and labeling of all test samples according to organizational policies

• Perform basic diagnostic tests (e.g. EKG, vision testing, etc.) under Medical Provider supervision

• Actively assist with routine clinic tasks. Utilize established methods to ensure
  consistency in maintaining emergency supplies, stock medications, forms, equipment, and appropriate exam room inventory, etc.

• Assist with patient education based on assessment of patient needs and clinic standards of nursing care and documents in patient record

• Assume role of advocate to ensure health needs are met including responding to patient
  phone messages and requests in a timely and professional manner

• Assist with triage patients on-site and via telephone for appropriateness and timeliness of care per provider preference

• Follow all established Infection Control guidelines and OSHA standards and participate in staff training events

• Ensure cleanliness and organization of exam rooms and common areas

• Perform effectively and appropriately in emergency situations

• Maintain confidentiality of patients and staff

• Assist with documentation of Medical Provider orders, nursing actions, and interventions in patient’s medical record in accordance with clinic policies

• Assist with keeping patients or their families informed of situations that arise in the clinic such as extended waiting times, being asked to see provider other than originally scheduled, etc.

• Perform other duties as assigned or requested

Medical Assistant Qualifications:

Education:

Minimum Required: Medical Assistant certification, preferred

Experience:

Minimum Required: Minimal/No Experience

Preferred: One to two years of experience

Skills:

• Good communication and interpersonal skills

• Good organizational and time management skills

• Ability to work under pressure and in a fast-paced environment

• Excellent attention to detail

• Empathy and professionalism in patient care

Licensure/Certification:

• Medical Assistant certification, preferred

• BLS verification within 6 months of hiring

Age Specific Skills:

• Age of Patient Population Served:

  • Infant (24 hours-less than 1 year)

  • Pediatric (1-12 years)

  • Adolescent (13-17 years)

  • Adult (18-64 years)

  • Geriatric (65 years and older)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.