What are the responsibilities and job description for the Foreclosure Manager position at McMichael Taylor Gray, LLC?
Description
McMichael Taylor Gray, LLC is seeking a Foreclosure Manager for our Coral Springs, FL office location. The Foreclosure Manager is responsible for the daily operations of a fast-paced foreclosure department The selected candidate will support and manage related functions to the foreclosure process that include, monitoring of foreclosure timelines, ensuring adherence to Firm policies and procedures, and ensuring adherence to state, federal and client guidelines. The Foreclosure Manager will assist in development and maintenance of policies, procedures and reports related to the department.
Requirements
- Monitor daily schedule and ensure adequate coverage.
- Review process reports daily.
- Oversee all aspects of foreclosure cases from referral to resolution.
- Provide rebuttals for scorecards and internal audits monthly.
- Provide leadership, guidance, and mentorship to a team of paralegals and support staff.
- Conduct monthly team meetings and provide coaching as necessary.
- Hold one-on-one meetings with team members monthly.
- Manage conflict resolution, write-ups, and Performance Improvement Plan (PIPs).
- Complete weekly billing audits.
- Communicate and enforce compliance updates.
- Conduct interviews and annual performance reviews.
- Address client and internal escalations promptly.
- Ensure completion of client steps daily
Required Skills and Abilities:
- Proficiency in time management and organizational skills with the ability to prioritize numerous tasks in a high-volume environment
- Professionally communicate and provide exceptional customer service to both clients and team members
- Ability to work both independently and as part of a team
- Experience and working knowledge of the various client systems such as Black Knight, Tempo, and Case Aware
- Proficiency with Microsoft products including MS Office (including Excel, Outlook and Word), Teams and SharePoint.
- Experience with SCRA, Pacer, and proficiency with electronic databases would be advantageous.
ABOUT MCMICHAEL TAYLOR GRAY, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors’ rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:
- Excellence
- Integrity
- Honesty
- Respect
A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.
McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.