Administrative Specialist III - VAC

Starting Hourly Rate: $20.8534 - $22.9317

Location: Bloomington, IL

Schedule: 8:00 am-4:30 pm, Monday-Friday; Full-Time

Are you organized, compassionate, and committed to serving those who’ve served us? McLean County is looking for a dedicated Administrative Specialist III to support the work of the Veterans Assistance Commission (VAC). In this critical front-line role, you’ll provide a wide range of administrative and clerical support while helping connect Veterans and their families to the services and benefits they’ve earned.

What You’ll Do:

As part of a small but impactful team, you will:

• Assist Veterans in completing key documents to access military records, healthcare, and benefits.
• Conduct initial triage interviews to determine Veterans' needs and refer them to appropriate internal or external services.
• Help coordinate financial assistance requests and service-connected disability claims.
• Provide compassionate support to families navigating VA burial and memorial benefits.
• Maintain and manage records, databases, and filing systems with a high level of accuracy and confidentiality.
• Create newsletters, brochures, and correspondence that help keep the Veteran community informed.
• Oversee VAC food pantry operations and other community-facing services.
• Organize meetings, manage calendars, coordinate travel arrangements, and take meeting minutes.
• Handle billing, payroll entries, and purchasing for office supplies.
• Serve as a knowledgeable, resourceful contact for staff, clients, and external agencies.

What You Bring:

• A high school diploma or equivalent.
• 1–3 years of clerical, accounting, or customer service experience—or an equivalent combination of education and experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to learn internal systems.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to handle confidential information with discretion.
• A collaborative, service-minded approach to working with Veterans, families, staff, and the public.
• While not required at the time of hire, you must be able to complete the National Association of County Veterans Assistance Certification course after hire.
• Knowledge of Veterans benefit programs and applications a plus.

Physical & Work Environment:

This is primarily sedentary work requiring light physical effort (lifting up to 20 lbs occasionally). It requires attention to detail, strong decision-making skills, and the ability to work in a typical office environment. McLean County offers reasonable accommodations for individuals with disabilities.

Benefits Package

McLean County offers a comprehensive benefits package including:

• Medical, Dental and Vision Insurance
• Medical Member Rewards Program
• Health Savings Account (HSA)
• Flex Spending Account (FSA)
• Dependent Spending Account (DSA)
• Supplemental Insurance: Life, Critical Illness and Accident
• County provided Life Insurance
• Illinois Municipal Retirement Fund (IMRF Pension)
• Paid time off: vacation days, personal days, sick days, holidays
• Identity Protection
• Charitable Giving
• Employee Assistance Program
• Full salary range: $20.8534 - $31.9379 per hour

How to Apply

• If applying through a third party job board, please fill out an application via McLean County Government’s Job Board located at https://www.mcleancountyil.gov/2068/Jobs

Confidentiality of your application is maintained upon request.

McLean County Government is proud to be an Equal Opportunity Employer.