What are the responsibilities and job description for the Patient Access Representative - Orthopedic Surgery position at McLaren Health Care?
Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Responsibilities:
· Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner
· Responds promptly, professionally and courteously to all customers’ needs
· Cooperates and communicates effectively with all McLaren Health Care team members
Keywords: Receptionist, secretary, office, clerical, front desk
Required:
· High School Diploma or GED
· Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
· Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
Preferred:
· Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
· Certification in medical billing, coding, or equivalent job specific certification
· Working knowledge of CPT, HCPCS, and ICD-10
- One-year experience in Revenue Cycle