What are the responsibilities and job description for the Telephone Operator-Receptionist position at McLaren Health Care?
Job Title: Telephone Operator Receptionist
Department: Communications
Shift: Variable
Daily Work Times: Variable
Scheduled Biweekly Hours: 0
Position Summary:
Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.
Required:
- High School Diploma or equivalent
- Ability to operate related telephone equipment
- 3 months experience utilizing Windows based functionality and programs
- Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
- Ability to maintain confidentiality
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
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