What are the responsibilities and job description for the Receptionist Call Center - Casual - Clarkston Medical Group position at McLaren Health Care Corporation?
- Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file
- Arranges appointments and registers patients, ensuring that all demographic information is current
- Answers non-medical questions and gives routine non-medical instructions.
- Answers and screens telephone calls and takes messages
- Collects, verifies, and enters into the billing system all insurance and third-party resources for payment
- Verify accuracy of billing data and resolve any discrepancies
- May coordinate insurance verification and perform precertification with insurance companies
- May prepare charge tickets and receive co-payments for office visit
- Monthly completion of Eagle training
- Other duties as assigned.
• High school diploma or the equivalent
• Previous experience or education in a health-related field helpful
• Ability to work will all ages
• Basic office skills such as typing and filing
• Good organizational skills