What are the responsibilities and job description for the Customer Service Representative - "Corrugated Industry" position at McKinley Paper and Packaging Company?
Are you an experienced Customer Service Representative looking to thrive in a dynamic and fast paced environment? We have an exciting opportunity for a skilled individual with experience in the corrugated industry. If you possess in-depth knowledge of SAP, and similar corrugated software and are a strong verbal and written communicator, we would love to hear from you!
Responsibilities:
- Provide exceptional customer service support to clients in the corrugated industry.
- Utilize your expertise in SAP, or similar corrugated software to efficiently handle customer inquiries and resolve issues.
- Take initiative to proactively address customer needs and ensure satisfaction.
- Demonstrate resourcefulness and a self-starting attitude to handle tasks independently.
- Thrive in a fast- paced environment, maintaining composure and accuracy under pressure.
- Exhibit highly developed planning and problem-solving skills to handle complex situations.
- Embrace intellectual curiosity, continuously seeking ways to improve processes and deliver outstanding service.
Requirements:
- Minimum of 2 years of experience as a Customer Service Representative in the corrugated industry.
- Handle fast paced, high stress environment.
- Proficiency in SAP or similar corrugated software.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management abilities.
- Prioritize and multitask effectively to meet deadlines.
- Flexibility to adapt to changing customer needs.
- Passionate about providing top-notch customer service.
Join our team and become an integral part of a thriving organization that values customer-centricity and fosters professional growth. If you possess the skills and experience outlined above, we invite you to apply for this rewarding position.
To apply, please submit your resume highlighting your relevant experience in the corrugated industry and proficiency with SAP or similar software.
We look forward to reviewing your application and potentially welcoming you to our team of exceptional Customer Service Representatives!
We offer a competitive compensation package based on experience for the right candidate.
McKinley Paper and Packaging is a Equal Opportunity Employer
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Lancaster, TX 75146 (Required)
Ability to Relocate:
- Lancaster, TX 75146: Relocate before starting work (Preferred)
Work Location: In person
Salary : $25 - $27