Laboratory Technical Supervisor

Laboratory Technical Supervisor

Position Details:

• Hourly Base Rate: $39.78 - $55.70
• Shift: Day Shift
• Shift Hours Per Week: 40 hours/week, 8-hour shifts
• Date Posted: 12/12/2025

Key Responsibilities:

Operational & Technical Support

• Assist in the direction and coordination of daily laboratory workflow across all sections.

• Function as a staff technologist when necessary, including routine assignment to bench duties.

• Facilitate the timely resolution of technical and operational issues.

• Serve as acting department leader during the Manager’s absence.

• Identify age-specific needs of patients and implement appropriate interventions.

Technology Acquisition & Project Management

• Lead technology acquisition efforts by evaluating, recommending, and implementing new systems, analyzers, and software solutions.

• Serve as project manager for new technology implementation, including planning, installation, validation, staff training, and go-live support.

• Oversee Help Desk tickets, coordinate technical resources, and ensure timely resolution of issues.

• Assist with the build and maintenance of:

  • Reference laboratory test catalogs

  • Interfaces and middleware systems

  • Electronic documents such as policies, procedures, and competency assessments

Collaboration & Problem Resolution

• Work closely with subject matter experts to resolve operational, analytical, or quality issues promptly.

• Collaborate with laboratory teams, nursing, providers, and other departments to support rapid reporting of accurate, high-quality results.

• Assist the Point-of-Care Testing (POCT) Coordinator with daily operations, user training, competency assessment, and troubleshooting.

Leadership & Staff Support

• Support hiring processes by conducting interviews with applicants and participating in the selection process.

• Conduct staff evaluations and participate in performance management, including progressive discipline when needed.

• Assist with staff scheduling, training, and competency documentation.

• Foster teamwork, promote positive communication, and cultivate a constructive work environment.

• Utilize effective conflict-resolution and problem-solving strategies to maintain a productive workplace.

Compliance & Quality Assurance

• Ensure compliance with CLIA, CAP, Joint Commission, and other regulatory requirements.

• Maintain understanding of medical necessity rules, government regulations, and accreditation standards.

• Evaluate procedures, policies, and workflows for accuracy, efficiency, and regulatory alignment.

• Assist with quality assurance, quality control, and continuous improvement initiatives.

Qualifications:

Required

• MLS(ASCP) certification or equivalent credentials meeting CLIA requirements for General Supervisor of moderate- and high-complexity testing.

• Minimum five (5) years of experience in all phases of laboratory medicine.

• Demonstrated proficiency in laboratory testing methodologies, instrumentation, and quality systems.

• Strong written and verbal communication skills.

• Effective organizational, analytical, and problem-solving abilities.

• Ability to maintain a positive, professional demeanor in high-stress situations.

Preferred

• One (1) year of supervisory or leadership experience in a clinical laboratory setting.

• One (1) year of experience with Point-of-Care Testing program operations.

• Experience with scheduling, personnel management, and staff development.

• Basic competency in financial evaluation and budgeting.

Skills & Competencies

• Staff management, coaching, and evaluation

• Conflict resolution and team-based problem solving

• Understanding of Joint Commission standards and CLIA regulations

• Ability to evaluate and develop procedures, policies, and workflow processes

• Technical troubleshooting and system implementation

• Strong organizational and prioritization skills

• Commitment to quality, accuracy, and patient-centered care

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Supportive work environment with a collaborative team.
• Comprehensive healthcare coverage.
• Retirement savings plan.
• Paid time off and flexible scheduling options.
• Student loan repayment program.

Salary : $40 - $56