What are the responsibilities and job description for the Plumbing Service and Sales Technician position at McHales Inc.?
McHales has been serving homeowners in Levittown and the Bucks County area for over 70 years. We’ve built our reputation on quality workmanship, honesty, and exceptional customer service. As we continue to grow, we’re looking for an experienced Residential Service & Sales Plumber to join our team.
This role is ideal for a skilled plumber who can diagnose, repair, and replace residential plumbing systems and who also has the communication skills and professionalism to help customers understand their options and choose solutions that best fit their needs.
Responsibilities:- Diagnose, repair, and install residential plumbing systems and fixtures
- Identify opportunities to improve system performance and present replacement or upgrade options to homeowners.
- Provide clear, written estimates and explain recommendations in a professional, customer-focused manner.
- Maintain a high standard of workmanship, accuracy, and attention to detail in all repairs and installations.
- Follow all safety protocols and plumbing codes.
- Collaborate effectively with team members and contribute to a positive, solutions-driven culture.
- Stay current with industry advancements and participate in ongoing training.
- Five (5) years of residential plumbing experience or related trade background.
- Strong diagnostic, repair, and problem-solving skills.
- Excellent communication and customer service abilities.
- Experience presenting and selling plumbing repairs, replacements, or maintenance plans.
- Experience using ServiceTitan or with Nexstar training is preferred.
- Valid driver’s license and clean driving record.
- Ability to pass a pre-employment background check.
- Physically able to meet the demands of the role while maintaining safety and quality standards.
What We Offer:
- Our top performers are the highest-paid technicians in the Levittown market.
- Spiff and commission potential on top of hourly pay!
- PTO - paid time off and Holidays!
- Fully stocked take-home Company vehicle
- Medical Insurance - For your insurance premiums for health, dental, vision, life insurance, short-term and long-term disability
- New technology, including iPad, access to integrated software.
- Gas card
- 401k retirement plan
- A great team with cool events like happy hour, outings, etc!
- Trainings to help you excel in your career!
- We are a family-sensitive workplace and believe in balance.