Program Manager

• Establish annual sales goals with Japan sales team and maintain accountability for achieving them.
• Work directly with the Japan sales office including sales calls on OE accounts in the Japan/ Asian market.
• Provide technical support to Japan sales office Customer Service personnel.

• Travel to the Japan sales office as needed, approximately twice per year, to support operations, strengthen cross-functional collaboration, and address business requirements.
• Travel to OEMs, dealers, or other areas as required to address product questions, obtain vehicle brochures, and evaluate vehicle options. This also includes physical verification of McGard products on vehicles, as needed.
• Support the Engineering Department and/or customers with various product- and application-related testing as needed.
• Develop and deliver cost quotations while communicating established pricing guidelines to the Japan sales office.
• Collaborate with Engineering and Production to compute product costs for new part numbers. Communicate this information to Vice Presidents and other stakeholders while maintaining pricing parity across markets when possible.
• Continuously review product activity within the AOR, with particular attention to field/customer concerns and opportunities for product improvement.
• Identify potential new products for established markets, as well as new markets for established products.
• Work with the Japan sales office to develop new customers, expand sales, and create new part numbers with the Engineering Department. Analyze territory potential and establish goals for the Japan sales office and aftermarket territories.
• Regularly review budgets, compensation charges, and sales and financial reports with McGard management and the assigned Japan Sales Office Manager. Recommend appropriate actions and adjustments as needed.
• Review monthly Japan sales office orders and inventory while overseeing HQ Sales Associates supporting Production Control activities.
• Assist in the coordination of automotive trade show activities, including show space contracts, electrical needs, labor needs, hotel reservations, badges, booth shipping and assembly, and all necessary display materials and literature.
• Work with all accounts when in the office or as needed. Submit call reports when traveling and/or calling on OE accounts with Japan sales office staff.
• Represent the Company at customer functions, including open houses, manager meetings, training seminars, store openings, and car shows.
• Analyze market trends and identify changes affecting existing or new products that may increase or decrease volume, and advise Production accordingly.
• Maintain current knowledge of competitive products.
• This job description in no way states or even implies that these are the only duties to be performed by this employee. Other duties may be assigned.

• Ability to communicate effectively in English, both written and orally.
• Bachelor’s Degree (required).
• Must be detail-oriented, organized, and be able to handle multiple tasks.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook email).
• One to three (1-3) years’ experience in any type of Customer Service oriented work, in addition to minimum one (1) years’ sales support/sales experience.
• Must be able to analyze product and market trends.
• Possess a valid driver’s license without restrictions.
• Passport is required for the ability to travel internationally 2-3 times annually. Must be available and able to travel by planes, trains, and automobiles.