What are the responsibilities and job description for the Retail Sales Associate/ Point of Sale position at McFarlane's?
**Job Summary:**
The retail sales associate/POS position is responsible for maintaining customer service, generating sales, cash register operations (POS), and loss prevention in adherence to all McFarlanes' company policy/store standards.
Our ideal candidate will ensure that each customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
- Maintain an awareness of product information, merchandise promotions, and advertisements; may assist in floor moves, merchandising, and display maintenance.
- Responsible for actively promoting the True Value Rewards Program; understanding and coordinating the enrollment process of McFarlanes' customers not participating in the Program.
- Assist in store housekeeping; maintain clean and orderly cash register area.
- Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
- Accept payment and make change; accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers. Wrap or bag merchandise for customers. Remove and record amount of cash in register at end of shift.
- Answer customer questions concerning location, price, and use of merchandise; communicate customer requests to management, as needed.
- Days and hours of work vary by schedule.
- Performs other duties assigned as requested.
- Regular attendance is an essential function of this position.
**Requirements:**
- High school diploma or equivalent.
- Previous retail customer service experience, preferred.
- Able to maintain excellent customer focus at all times with friendly, positive persona.
- Possess proficient written, verbal, and interpersonal communication skills.
- Able to take initiative to ensure and accomplish all assigned duties and responsibilities.
- Able to work as part of a team and maintain positive working relationships.
- Proficient in math.
- Able to conduct oneself in an ethical manner, with integrity to be honest; to be accountable and take responsibility for scheduled work times; and to be dedicated to the job with a strong work ethic and can-do attitude.
**Physical Demands:**
This role requires long periods of standing, walking, bending, twisting, lifting, and reaching. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
McFarlanes offers a competitive benefits package, which includes health, dental, life, and disability insurances; 401k with match; Paid Time Off available after 45 days of employment; paid holidays; company-sponsored events; a generous McFarlanes' Retail Service Center Employee Discount, and more.
